Dependable and detail-oriented Dispatcher and Hospital Operator with strong healthcare support experience in both hospital operations and pharmacy environments. Skilled in emergency communications, patient coordination, and compounding procedures. Known for maintaining cal;m under pressure, ensuring safety compliance, and providing excellent service to staff, patients, and healthcare teams.
Coordinate and dispatch hospital security and emergency responses in a timely manner
Serve as hospital operator, transferring calls and ensuring accurate communication between departments and staff
Monitor communication channels and relay information effectively to maintain patient and staff safety
Collaborate with hospital teams to ensure smooth information flow and quick response to incidents
Prepared and mixed non-hazardous and hazardous IV chemotherapy medications
Served as a courier between outside clinics and clinical trial floors
Managed drug purchasing and maintained compliance with safety and regulatory standards
Assisted with preparation of non-sterile compounded medications
Performed quality control and maintained accurate supply records
Measured, mixed, and packaged compounded products following safety guidelines
Processed prescriptions, refill requests, and patient payments
Delivered exceptional customer service and supported workflow efficiency
Maintained communication between patients, providers, and pharmacy staff
Handled customer inquiries and resolved issues through effective communication
Managed orders and coordinated with departments for smooth operations
Built customer loyally through professionalism and problem-solving
Safely transported patients between hospital floors and procedure areas using gurneys and wheelchairs
assisted nurses with patient transfers and mobility, following strict safety and infection control protocols
maintained compassionate communication and ensured patient comfort during transport
Dispatching & Emergency Communication
Hospital Call Operations & Coordination
Patient Transport & Safety Procedures
Sterile & Non-Sterile Compounding
IV Preparation & Chemotherapy Handling
Inventory & Drug Purchasing
Team Collaboration & Communication
Workflow & Time Managament