Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miranda Murphy

Gilbert

Summary

Dependable and detail-oriented Dispatcher and Hospital Operator with strong healthcare support experience in both hospital operations and pharmacy environments. Skilled in emergency communications, patient coordination, and compounding procedures. Known for maintaining cal;m under pressure, ensuring safety compliance, and providing excellent service to staff, patients, and healthcare teams.

Overview

16
16
years of professional experience

Work History

Dispatcher/Operator

HonorHealth
07.2025 - Current

Coordinate and dispatch hospital security and emergency responses in a timely manner

Serve as hospital operator, transferring calls and ensuring accurate communication between departments and staff

Monitor communication channels and relay information effectively to maintain patient and staff safety

Collaborate with hospital teams to ensure smooth information flow and quick response to incidents

Advanced Practice Pharmacy Technician

HonorHealth
08.2022 - 07.2025

Prepared and mixed non-hazardous and hazardous IV chemotherapy medications

Served as a courier between outside clinics and clinical trial floors

Managed drug purchasing and maintained compliance with safety and regulatory standards


Non-Sterile Compounding Technician

Civic Center Pharmacy
02.2022 - 08.2022

Assisted with preparation of non-sterile compounded medications

Performed quality control and maintained accurate supply records

Measured, mixed, and packaged compounded products following safety guidelines

Front-End Pharmacy Technician

Civic Center Pharmacy
06.2021 - 02.2022

Processed prescriptions, refill requests, and patient payments

Delivered exceptional customer service and supported workflow efficiency

Maintained communication between patients, providers, and pharmacy staff

Service Desk Representative

The Home Depot
06.2020 - 06.2021

Handled customer inquiries and resolved issues through effective communication

Managed orders and coordinated with departments for smooth operations

Built customer loyally through professionalism and problem-solving

Patient Transporter

HonorHealth
01.2010 - 09.2011

Safely transported patients between hospital floors and procedure areas using gurneys and wheelchairs

assisted nurses with patient transfers and mobility, following strict safety and infection control protocols

maintained compassionate communication and ensured patient comfort during transport

Education

Certificate of Technical Studies - Pharmacy Technician

Arizona's Virtual Pharmacy Technician School
Phoenix, AZ
04-2021

High School Diploma -

Skyline High School
Mesa, AZ
05-2010

Skills

    Dispatching & Emergency Communication

    Hospital Call Operations & Coordination

    Patient Transport & Safety Procedures

    Sterile & Non-Sterile Compounding

    IV Preparation & Chemotherapy Handling

    Inventory & Drug Purchasing

    Team Collaboration & Communication

    Workflow & Time Managament

Timeline

Dispatcher/Operator

HonorHealth
07.2025 - Current

Advanced Practice Pharmacy Technician

HonorHealth
08.2022 - 07.2025

Non-Sterile Compounding Technician

Civic Center Pharmacy
02.2022 - 08.2022

Front-End Pharmacy Technician

Civic Center Pharmacy
06.2021 - 02.2022

Service Desk Representative

The Home Depot
06.2020 - 06.2021

Patient Transporter

HonorHealth
01.2010 - 09.2011

Certificate of Technical Studies - Pharmacy Technician

Arizona's Virtual Pharmacy Technician School

High School Diploma -

Skyline High School
Miranda Murphy