Miranda Valenzuela
Phoenix
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
7
7
years of professional experience
2010
2010
years of post-secondary education
Work History
Front Desk Assistant
LA Fitness
Phoenix
07.2021 - Current
- I work as a babysitter at LA Fitness in the Kids Klub.
- Use the front desk computer to check children in correctly while parents enjoy their workout at the gym.
- Interact and engage with children to create a positive atmosphere.
- Welcomed large volume of guests and improved overall customer service.
Assistant Manager
Dollar General
Phoenix
01.2019 - Current
- Supervised store operations and managed daily activities for efficient workflow.
- Trained and developed staff to enhance customer service and operational skills.
- Coordinated inventory management to ensure product availability and organization.
- Addressed customer inquiries and resolved issues to maintain satisfaction levels.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Education
Camelback High School.
Phoenix, AZSkills
- Customer service
- Front desk management
- Stocking and working freight quickly
- Staff training
- Conflict resolution
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Positive attitude
- Cash handling
- Maintaining cleanliness
- Task delegation
- Multitasking and organization
- POS systems
Timeline
Front Desk Assistant
LA Fitness
07.2021 - Current
Assistant Manager
Dollar General
01.2019 - Current
Camelback High School.