Miranda Wheeler

Directed security operations in a high-security data center environment.

• Maintained logs of incidents, activities, and communications to support thorough reporting.
• Administered device health monitoring for alarm systems to mitigate issues.
• Executed incident investigations and produced reports to inform security decisions.
• Facilitated officer training on SOPs, focusing on performance improvement.
• Collaborated with internal teams to escalate security risks and enhance response strategies.
• Examined alarms and investigated underlying causes systematically.

• Implemented conflict resolution strategies to address inmate disputes promptly.
• Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
• Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
• Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
• Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.