MIRELLA ORANTEZ
Tucson
Summary
Detail-oriented and adaptable professional with experience in production, shipping/receiving, and sales support. Known for strong organizational skills, accuracy, and a collaborative attitude. Brings a unique combination of customer-facing communication, quoting/data-entry experience, and hands-on product knowledge from assembly and warehouse operations. Dedicated to improving efficiency, supporting cross-functional teams, and delivering excellent service.
Overview
2
2
years of professional experience
Work History
Sales Support / Receptionist
AGM Container Controls
04.2025 - Current
- Prepare formal quotes for customers, including pricing, lead times, and product specifications.
- Manage incoming emails and calls; assist customers with product questions and order-related inquiries.
- Enter data accurately into ERP/CRM systems and maintain organized digital records.
- Coordinate with Sales, Engineering, Production, and Shipping to ensure customer requests are completed accurately and on time.
- Leverage product knowledge from previous assembly and warehouse roles to support customers effectively.
- Provide front-desk support, greet visitors, and route calls and requests to appropriate departments.
Warehouse Clerk
AGM Container Controls
10.2023 - 04.2025
- Identified, counted, and verified stock items; maintained accurate inventory data.
- Prepared outgoing orders and ensured compliance with customer specifications and documentation.
- Loaded and unloaded materials using pallet jacks and forklifts; stocked and organized warehouse areas.
- Supported shipping/receiving operations with accurate labeling, packing, and documentation.
- Assisted team members with special projects and took on additional responsibilities as needed.
Education
Certificate - Logistics And Supply Chain Management
Pima Community College
Tucson, AZ12-2025
Skills
- Customer Service & Support
- Quote Preparation & Data Entry
- Email & Call Management
- Shipping & Receiving Operations
- Inventory Accuracy & Recordkeeping
- Team Collaboration
- ERP / Inventory Systems
- Adaptive & Quick Learning
- Blueprint Reading & Production Knowledge
Timeline
Sales Support / Receptionist
AGM Container Controls
04.2025 - Current
Warehouse Clerk
AGM Container Controls
10.2023 - 04.2025
Certificate - Logistics And Supply Chain Management
Pima Community College