Customer service experience of 5+ years. Educational work experience background. Dedicated customer service representative to maintain customers satisfaction.
Overview
21
21
years of professional experience
Work History
Teachers Aid
St. John Vianney Catholic School
08.2023 - 05.2025
Aided students with special needs, providing individualized support and helping them reach their full potential.
Contributed to the organization of school events and extracurricular activities, enriching students'' educational experiences beyond the classroom setting.
Facilitated small group instruction for targeted skill development, boosting overall academic performance.
Served as a mentor to new teacher aides by sharing best practices for supporting both teachers and students in achieving success.
Contributed to a positive school culture by actively engaging in staff meetings, providing constructive feedback, and collaborating on school improvement initiatives.
Managed classroom resources effectively, ensuring availability of necessary materials for instructional purposes.
Communicated regularly with parents regarding student progress and concerns, fostering positive home-school partnerships.
Supported teachers in creating differentiated instruction materials, catering to diverse learning needs.
supervisor
YDP
12.2007 - 05.2014
I was in charge of providing all supplies needed to the staff before kids would start program. I took attendance and dismissal of students and recorded for the day. Talked to parents regarding any issues that the staff had with the kids.
customer service
Macys
10.2004 - 12.2007
Handled customers payments and answered any questions they might have. Counted the stores money before store opened and handed out the money to employees at beginning of day to open registers.