Summary
Overview
Work History
Education
Skills
Timeline
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Miriam Arnold

Gilbert

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Committed to leveraging these qualities to drive team success.

Overview

3
3
years of professional experience

Work History

Lead Dental Assistant

Hudson Dental
02.2024 - Current
  • Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
  • Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Increased patient satisfaction rates through excellent customer service skills when addressing concerns or resolving issues promptly.
  • Maintained detailed patient records, contributing to better-informed treatment decisions and continuity of care.
  • Excellent communication skills, both verbal and written.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Managed inventory levels of dental supplies to prevent shortages or excess stock while minimizing costs.
  • Passionate about learning and committed to continual improvement.

Part-time Athlete

Nike Unite
11.2022 - 02.2024
  • Wins as a team mindset, skilled to handle a fast paced environment while still providing excellent customer service and quick problem solving. Excellent communication skills, problem-solving, and adaptability.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
  • Contributed to achievement of sales targets through suggestive selling techniques.

Dental Assistant/Student

American Institute of Dental Assisting
10.2023 - 01.2024
  • Assisted chairside in live patient clinics for procedures including New Patient Exams, Composite Restorations, Crown Prep, and Crown Seats. Successfully completed all program requirements such as dental theory, operatory care, hands on function evaluation, and participation.

Education

Certificate -

American Institute of Dental Assisting
Mesa, AZ
01.2024

Diploma -

Campo Verde High School
Gilbert, AZ
05.2018

Skills

  • Collaborative teamwork
  • Appointment coordination
  • Inventory management
  • Effective written and verbal communication
  • Customer service
  • Critical thinking
  • Multitasking Abilities
  • Proficient in computer applications
  • Order tracking
  • Product procurement

Timeline

Lead Dental Assistant

Hudson Dental
02.2024 - Current

Dental Assistant/Student

American Institute of Dental Assisting
10.2023 - 01.2024

Part-time Athlete

Nike Unite
11.2022 - 02.2024

Certificate -

American Institute of Dental Assisting

Diploma -

Campo Verde High School

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Miriam Arnold