Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miriam Gonzalez

Phoenix

Summary

Results-driven and adaptable team with a proven ability to guide diverse teams toward achieving organizational goals while improving processes and overall performance. Brings extensive experience in project management, team collaboration, and strategic planning, with a strong focus on driving productivity and operational efficiency. Demonstrates exceptional problem-solving and communication skills, allowing for effective decision-making and the ability in fast-paced environments. Known for fostering a positive and collaborative work culture that enhances employee engagement, satisfaction, and retention. Skilled in coordinating multiple priorities simultaneously while maintaining attention to detail and meeting deadlines. Recognized for taking a proactive approach to identifying opportunities for improvement, implementing effective solutions, and supporting team objectives through clear directions and accountability. Combines strategic thinking with hands-on leadership to deliver measurable results and support continuous growth. Reliable, organized, and highly motivated, with a strong work ethic and commitment to excellence. Proven ability to adapt to changing environments, manage competing demands, and lead teams through challenges while maintaining a focus on achieving high-quality outcomes and long-term success.

Overview

22
22
years of professional experience

Work History

Team Leader/Training Coordinator

Chick-Fil-A
10.2013 - Current
  • Cashier
  • Food safety standards
  • Kitchen Team Member
  • Worked every station, including prep
  • Catering orders including schools
  • Train new team members
  • Team Leader
  • To ensure smooth operations
  • Quality of food and team member management
  • Maintaining and organizing the kitchen
  • Inventory, management, and ordering
  • Keeping food cost at my store goal
  • Interviews, if hired I do orientation
  • Serve safe
  • Familiar with ERQAs
  • Food waste/food donation
  • **Facilitated effective communication between front-of-house and kitchen staff for seamless service delivery.**
  • **Oversaw catering logistics for local schools, ensuring timely delivery and customer satisfaction.**
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.

Apprentice

Chipotle
02.2007 - 09.2011
  • Line Worker
  • Cashier
  • Kitchen Manager
  • Put away inventory
  • Order truck
  • Prep
  • Dishes
  • Cook
  • Apprentice
  • Scheduling
  • Managing the store
  • Bank deposits
  • Training/coaching future leaders
  • Conducted regular inspections of kitchen facilities, maintaining cleanliness and adherence to health regulations consistently.
  • Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
  • Prepared worksite by setting up required tools and supplies.
  • Received constructive feedback from mentors, leading to improved performance and increased knowledge.
  • Completed assigned tasks efficiently and accurately, contributing to overall project success.

Clerk/Cashier

Family Dollar
05.2004 - 02.2007
  • Stocking
  • Counting drawers
  • Assistant Manager
  • Scheduling
  • Customer service
  • Training team members to move up
  • Bank deposits
  • Applied effective time management techniques to meet tight deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Self-motivated, with a strong sense of personal responsibility.

Education

GED -

Rio Salado Community College
Glendale, AZ

Skills

  • Time management
  • Team leadership
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Team Leader/Training Coordinator

Chick-Fil-A
10.2013 - Current

Apprentice

Chipotle
02.2007 - 09.2011

Clerk/Cashier

Family Dollar
05.2004 - 02.2007

GED -

Rio Salado Community College
Miriam Gonzalez