Miriam Padilla Garcia
Affiliated Urologists
Phoenix
2
Languages
1
Certification
17
years of professional experience
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Work History
Medical Assistant
8 Years 2 Months- Assisted in patient intake procedures, ensuring accurate data collection and documentation.
- Managed appointment scheduling, optimizing workflow for medical staff and enhancing patient experience.
- Supported clinical staff during patient examinations, facilitating efficient care delivery.
- Administered routine laboratory tests and prepared specimens for analysis, maintaining quality standards.
- Educated patients on post-treatment care instructions, promoting adherence to prescribed protocols.
- Implemented electronic health record updates, improving information accessibility and accuracy for providers.
- Trained new team members on office procedures and patient management systems, fostering team development.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Prepared examination rooms and ensured availability of necessary medical supplies.
- Patient Care & Vital signs with patient assessment
- Clinical Procedure (Medtronic, Urolift, Rezume, Urodynamic/Glean, Botox, Urocuff, VP voiding trial)
- Administer injection and collect laboratory specimen
- Maintenance of Suprapubic Tube exchange
- Maintenance of Catheter exchanges
- Catheter removals
- Bladder installation ( Bladder washes with iodine, Antibiotic)
- BCG/Gemcitabine Installation
- Sterile Technique ( Vasectomy, Excision, Circumcision)
Sale Representative
2 Years 5 Months- HVAC and air conditioning products knowledge
- Negotiation and Closing sales
- Developed and maintained strong client relationships to drive sales growth in HVAC solutions.
- Conducted product demonstrations and presentations to educate clients on system benefits and features.
- Analyzed market trends to identify new business opportunities and adjust sales strategies accordingly.
- Implemented feedback mechanisms to capture customer insights, driving continuous improvement in service offerings.
Cashier/Night Shift Manager
6 Years 6 Months- Cash Handling
- Strong customer services
- Food Preparation and cleanliness
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced end-of-day registers.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and best practices.
- Implemented inventory management techniques to reduce discrepancies and enhance stock accuracy.
- Collaborated with team members to improve checkout efficiency during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
GED
- Medical Assistant
Relevant course work: Clinical procedures that focus on Core Coursework in the medical field
Skills
Updating Mededical Records
Disgnostic Testing
Examanation preparation
Documentation
Sterile procedure and Techniques
Computer software/ frameworks: Microsoft
Excel
Languages: English
Spanish
HIPAA compliance
Customer service
Medical terminology knowledge
Medical terminology
Vital sign monitoring
Vital signs monitoring
EMR / EHR
Direct patient care
Clinical documentation
Patient-focused care
Data entry
Reliable team player
Procedure assistance
Electronic health records
Electronic medical records
Compassionate
CPR
Immunization administration
Specimens collection and processing
Patient assessments
Medical procedures
Laboratory specimen collection
Professionalism and ethics
Maintaining confidentiality
Compassionate caregiver
Patient care coordination
Patient flow management
Sterilization techniques
First aid
Medical supply inventory
Equipment sterilization
Medical office administration
Sterile technique
Complex Problem-solving
Fluent in [languages]
Trustworthy companion
Adaptable
Patient relations
Patient management
Simple dressings
Prioritizing stat orders
Professional bedside manner
Inventory management
Payment collection
Medical terminology in [languages]
Monitoring patient progress
Diagnostic procedures
Valid [state] driver's license
Emergency response preparedness
Indirect patient care
Reliable transportation
Conflict resolution
Companionship and emotional support
Laboratory maintenance
Medical equipment operation
Family education
Diagnostic testing assistance
Lab equipment operation
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Affiliated Urologists
05.2018 - CurrentRead More
Sale Representative
Trane Representative (HVAC)
08.2015 - 01.2018Read More
Cashier/Night Shift Manager
McDonald's
02.2009 - 08.2015Read More
Pima Medical Institute
from Medical Assistant
Read More
Rio Salado Community College
GED
Read More