Miriam Sanchez
Phoenix,Az
Summary
Obtain rewarding customer service position that provides growth and career advancement opportunities.
Overview
13
13
years of professional experience
Work History
Translator
Language Line Services
08.2025 - 03.2026
- Translated diverse documents and conversations between clients and service providers.
- Ensured cultural context and accuracy in translations to enhance communication effectiveness.
- Collaborated with cross-functional teams to support client-specific language needs.
- Developed glossaries to standardize terminology across translation projects.
Data entry
Terros Health
02.2019 - 07.2019
- Data entry
- Customer service
- Patient appointment coordination
- Scheduling
- Health insurance benefit information
Data Entry
Mckesson
10.2018 - 03.2019
- Data Entry
- Determine if all enrollment documents were complete and valid
- Outbound calls to patients and health care providers for missing information
- Determine eligibility status for patient
- Move enrollment documents to next step
- Make sure patient income is within program income guidelines
- Expected to have great attention to detail
Ahcccs online
Medical brokerage of Arizona
01.2018 - 10.2018
- Provide members with assistance regarding there medical transport all over the state of Arizona
- Providing members with information regarding health insurance
- Verifying members medical appointments with Dr offices
- Verifying members medications with Pharmacies
- Great service to members and making sure members make it to the appointments
- Providing great customer service over all
Third Party Verification
CustomerLink
07.2015 - 10.2017
- Third Party Verification
- Responsible for taking inbound and outbound phone calls
- Close sales
- Utilize interpersonal skills to communicate with
Sales Rep
Oscar Piel Clothing
12.2014 - 05.2015
- Cashier
- Greeting Customers
- Communicate with customers regarding items
Cashier
Twisters
08.2013 - 09.2014
- Cashier
- Greet Customers
Education
High School Education -
Academy of Trades and Technology
01-2014
Skills
- Fast learner
- Reliable
- Goal oriented
- Works well under pressure
- Teamwork
- Communication skills
- Computer skills (powerpoint, word, excel, navigating computer system, fast typer)
- Fast typing speed
- Verbal and written communication
- Research
- Proofreading skills
- Strong vocabulary skills
- Fluent bilingualism
- Document review
- Literary translation
Timeline
Translator
Language Line Services
08.2025 - 03.2026
Data entry
Terros Health
02.2019 - 07.2019
Data Entry
Mckesson
10.2018 - 03.2019
Ahcccs online
Medical brokerage of Arizona
01.2018 - 10.2018
Third Party Verification
CustomerLink
07.2015 - 10.2017
Sales Rep
Oscar Piel Clothing
12.2014 - 05.2015
Cashier
Twisters
08.2013 - 09.2014
High School Education -
Academy of Trades and Technology