Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miriam Sanchez

Phoenix,Az

Summary

Obtain rewarding customer service position that provides growth and career advancement opportunities.

Overview

13
13
years of professional experience

Work History

Translator

Language Line Services
08.2025 - 03.2026
  • Translated diverse documents and conversations between clients and service providers.
  • Ensured cultural context and accuracy in translations to enhance communication effectiveness.
  • Collaborated with cross-functional teams to support client-specific language needs.
  • Developed glossaries to standardize terminology across translation projects.

Data entry

Terros Health
02.2019 - 07.2019
  • Data entry
  • Customer service
  • Patient appointment coordination
  • Scheduling
  • Health insurance benefit information

Data Entry

Mckesson
10.2018 - 03.2019
  • Data Entry
  • Determine if all enrollment documents were complete and valid
  • Outbound calls to patients and health care providers for missing information
  • Determine eligibility status for patient
  • Move enrollment documents to next step
  • Make sure patient income is within program income guidelines
  • Expected to have great attention to detail

Ahcccs online

Medical brokerage of Arizona
01.2018 - 10.2018
  • Provide members with assistance regarding there medical transport all over the state of Arizona
  • Providing members with information regarding health insurance
  • Verifying members medical appointments with Dr offices
  • Verifying members medications with Pharmacies
  • Great service to members and making sure members make it to the appointments
  • Providing great customer service over all

Third Party Verification

CustomerLink
07.2015 - 10.2017
  • Third Party Verification
  • Responsible for taking inbound and outbound phone calls
  • Close sales
  • Utilize interpersonal skills to communicate with

Sales Rep

Oscar Piel Clothing
12.2014 - 05.2015
  • Cashier
  • Greeting Customers
  • Communicate with customers regarding items

Cashier

Twisters
08.2013 - 09.2014
  • Cashier
  • Greet Customers

Education

High School Education -

Academy of Trades and Technology
01-2014

Skills

  • Fast learner
  • Reliable
  • Goal oriented
  • Works well under pressure
  • Teamwork
  • Communication skills
  • Computer skills (powerpoint, word, excel, navigating computer system, fast typer)
  • Fast typing speed
  • Verbal and written communication
  • Research
  • Proofreading skills
  • Strong vocabulary skills
  • Fluent bilingualism
  • Document review
  • Literary translation

Timeline

Translator

Language Line Services
08.2025 - 03.2026

Data entry

Terros Health
02.2019 - 07.2019

Data Entry

Mckesson
10.2018 - 03.2019

Ahcccs online

Medical brokerage of Arizona
01.2018 - 10.2018

Third Party Verification

CustomerLink
07.2015 - 10.2017

Sales Rep

Oscar Piel Clothing
12.2014 - 05.2015

Cashier

Twisters
08.2013 - 09.2014

High School Education -

Academy of Trades and Technology
Miriam Sanchez