Mirka Medina

• Developed and implemented employee onboarding programs to enhance new hire integration.
• Facilitated training sessions on compliance and company policies for staff engagement.
• Managed employee records and maintained HR databases for accurate reporting.
• Supported conflict resolution processes by mediating employee disputes effectively.
• Conducted exit interviews to gather feedback and improve retention strategies.
• Collaborated with management on strategic workforce planning to align staffing needs with business goals.
• Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
• Utilized payroll software to input employee data, track hours, and manage deductions efficiently.
• Assisted employees with benefits inquiries, providing accurate information and resolving issues promptly.
• Maintained organized digital filing system for all invoices and documents.
• Utilized accounting software to track expenses and manage accounts payable workflow.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Prepared vendor invoices and processed incoming payments.
• Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
• Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
• Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.

Assisting with temporary assignments including receptionist / administrative assistant.

Assist with answering phone calls and emails.

Connecting with HR to obtain new employees resumes, including reviewing resumes and filtering through qualifying candidates for varies positions.

Placing orders and keeping count of current kitchen and office supplies.

Sorting through mail and packages to correct departments.

Assist with new employee welcome packet.

Creating badge and I.Ds for employees.

Plan meetings with specific details and attendees.

Write and distribute email, corresponding memos, letters, faxes and forms.

• Communicated with clients to gather necessary documentation and clarify claim details.
• Maintained accurate records in claims management system, ensuring data integrity and accessibility.
• Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
• Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
• Developed strong working relationships with external partners such as adjusters, legal counsel, and medical professionals to facilitate efficient claim resolution processes.
• Handled high-pressure situations with professionalism and composure, consistently achieving positive outcomes for both clients and the organization.
• Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.

• Processed accounts payable and receivable transactions efficiently, ensuring timely payments and accurate record-keeping.
• Managed monthly reconciliations of bank statements to maintain financial accuracy and integrity.
• Assisted in preparing financial reports by gathering and analyzing data from various accounting software systems.
• Supported audit processes by organizing documentation and providing necessary information for review.
• Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
• Maintained accounting records utilizing in-house and client systems.

• Coordinated office operations to enhance workflow efficiency and improve communication among departments.
• Managed scheduling and calendar logistics for executive meetings, ensuring optimal time management.
• Developed and implemented administrative procedures that increased productivity and streamlined processes.
• Assisted in budget tracking and expense reporting, maintaining accuracy through diligent record-keeping.
• Supported recruitment efforts by organizing interviews and onboarding processes for new hires.
• Maintained office supplies inventory, negotiating with vendors to reduce costs and ensure availability.
• Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
• Provided exceptional administrative support to executives by coordinating schedules appointments, drafting correspondence letters.
• Maintained accurate records of employee attendance, leave balances, and performance evaluations for streamlined HR processes.
• Assisted in the recruitment process, resulting in the timely hiring of qualified candidates to fill open positions.
• Managed daily office operations, maintaining a clean, organized, and professional work environment for all staff.