Mirtha Elis Peralta
Phoenix
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Ops lead
Victoria secret
Phoenix
11.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Shipping Clerk
Conair
03.2024 - 11.2024
- In the office I would be in charge of emailing back and forth with big companies such as Amazon, and Walmart to get them scheduled for a pickup.
- Prepared and signed shipping documentation including bills of lading and packing lists.
- Verified shipping documents for accuracy.
- Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
Customer Service
Amazon
03.2023 - 02.2024
- Delivering customer service to ensure guest satisfaction in a timely manner
- Provided customer service in both English and Spanish.
- Received and processed incoming customer service calls.
Education
Hight School Diploma -
North Pointe Prep
Notary License -
National Notary Association
Skills
- Communication
- Analytical Skills
- Time Management
- Data Entry
- Bilingual/Advanced Spanish and English
- Attention to detail
- Software skills
Timeline
Ops lead
Victoria secret
11.2024 - Current
Shipping Clerk
Conair
03.2024 - 11.2024
Customer Service
Amazon
03.2023 - 02.2024
Hight School Diploma -
North Pointe Prep
Notary License -
National Notary Association