Detail-oriented Loan Officer Assistant with expertise in loan processing, credit analysis, and documentation review. Proven ability to streamline workflows and enhance client communication, ensuring timely and accurate loan approvals.
Overview
10
10
years of professional experience
Work History
Loan Officer Assistant/Processor
Union Home Mortgage
Phoenix, AZ
05.2024 - Current
Assisted loan officers in processing and reviewing mortgage applications for compliance and accuracy.
Coordinated communication between borrowers, loan officers, and third-party vendors to streamline workflows.
Managed documentation and ensured timely submission of required paperwork for loan approval.
Utilized mortgage software to track application status and update client records effectively.
Managed customer relations, ensuring timely communication of loan status updates for increased client retention.
Loan Officer Assistant
New Rez LLC
Vancouver, WA
08.2023 - 05.2024
Streamlined loan application processes, enhancing efficiency in document collection and review.
Coordinated communication between clients and loan officers, ensuring timely follow-ups and information sharing.
Maintained accurate records of loan documents and client interactions within internal systems.
Assisted in preparing loan packages for underwriting, ensuring compliance with company policies and regulations.
Monitored loan status updates, proactively addressing potential issues to maintain client satisfaction.
Loan Officer Assistant
Caliber Home Loans
Vancouver, WA
02.2016 - 08.2023
Implemented process improvements to reduce turnaround time on loan approvals and disbursements.
Answered inquiries and provided superior customer service to clients.
Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
Reduced processing time by maintaining an organized system for tracking outstanding documents and followups.
Assembled important paperwork and disclosures for borrower.