Mishell Leavenworth
Camp Verde
Summary
Compassionate and dedicated PCA with experience at Meadows, skilled in providing emotional support and personal hygiene assistance. Proven ability to enhance resident well-being through effective communication and adherence to safety protocols. Strong background in medication administration and patient services, fostering trust and improving quality of life for residents.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PCA
Meadows
Cottonwood
07.2025 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Provided emotional support to patients, enhancing overall well-being.
- Maintained cleanliness and organization of resident areas, promoting a hygienic environment.
- Collaborated with healthcare team to implement personalized care plans for each resident.
- Monitored and documented changes in resident health status, ensuring timely communication with nursing staff.
- Administered medication under supervision, adhering to safety protocols and guidelines.
- Trained new staff on best practices for patient care and facility procedures.
- Developed rapport with residents, fostering trust and improving their quality of life.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Shift Manager
Dominos
Camp Verde
04.2023 - 10.2024
- Supervised team during high-volume shifts to ensure timely and accurate order fulfillment.
- Trained new employees on operational procedures and customer service standards.
- Monitored inventory levels, reducing waste through efficient stock management practices.
- Implemented quality control measures to enhance food safety and product consistency.
- Resolved customer complaints, improving satisfaction through effective communication and problem-solving skills.
- Streamlined delivery processes, resulting in improved order accuracy and reduced delivery times.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
High School Diploma -
Junior Senior Program
Camp Verde, AZ04-2026
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Compassionate care
- HIPAA compliance
- Emergency response
- Meal preparation
- Nutrition monitoring
- Medical terminology
- Transfer techniques
- Safety awareness
- Medication reminders
- Mobility support
- Feeding assistance
- CPR certification
- ADL support
- Patient services
- Healthy meal preparation
- Professional bedside manner
Certification
CPR
Support and prevention
Defibrillator
Fingerprint clearance card
Abuse and neglect
First aid
Food handlers card
Timeline
PCA
Meadows
07.2025 - Current
Shift Manager
Dominos
04.2023 - 10.2024
High School Diploma -
Junior Senior Program