Summary
Overview
Work History
Education
Skills
Timeline
Generic

Misty Jordan

Mesa

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

26
26
years of professional experience
2004
2004
years of post-secondary education

Work History

Shift Supervisor

Cash1Titleloans
Mesa
11.2023 - Current

Loans

  • Implemented company policies to promote a positive workplace culture.
  • Communicated effectively with team members to address operational issues quickly.

Microsoft excell

Word doc

Trinet

Wincash

Lender

Winlook up

Cash handling

Shift Supervisor

Starbucks
Mesa
10.2007 - 10.2022

Cash handling

  • Supply orders
  • Supervised team members during shifts to ensure smooth operations.
  • Conducted regular safety checks to maintain a safe work environment.
  • Assisted in training new employees on standard procedures and equipment use.
  • Monitored inventory levels and reported shortages to management promptly.
  • Implemented company policies to promote a positive workplace culture.
  • Communicated effectively with team members to address operational issues quickly.
  • Maintained cleanliness and organization of work areas for operational efficiency.
  • Provided on-the-job training to new staff members.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Completed opening and closing duties to facilitate business operations.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Resolved customer complaints and reported issues to senior management.
  • Monitored staff performance to ensure quality standards were met.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Assisted customers with product selection when needed.
  • Collaborated with team members to improve performance and implement training updates.
  • Maintained accurate records of daily transactions and deposits.
  • Inventory

Managing breaks

Pos system

Food Service Worker

Banner Baywood Medical Center
Mesa
02.2022 - 04.2022
  • Prepared and served meals to patients and staff in a fast-paced environment.
  • Maintained cleanliness and sanitation of kitchen and dining areas daily.
  • Assisted in inventory management, stocking supplies, and organizing food items.

Baker

Plaza Cafe Downtown
Mesa
04.2000 - 08.2004
  • Prepared a variety of baked goods including breads, pastries, and cakes.
  • Maintained cleanliness and organization in baking areas and equipment.
  • Monitored baking processes to ensure quality and consistency of products.

Education

Camelback High School
Phoenix , Az

Skills

  • Cash handling
  • Inventory management
  • Microsoft Excel
  • Policy implementation

Timeline

Shift Supervisor

Cash1Titleloans
11.2023 - Current

Food Service Worker

Banner Baywood Medical Center
02.2022 - 04.2022

Shift Supervisor

Starbucks
10.2007 - 10.2022

Baker

Plaza Cafe Downtown
04.2000 - 08.2004

Camelback High School
Misty Jordan