Summary
Overview
Work History
Skills
Key Qualifications
Languages
References
Timeline
Generic

Mixihe Ortiz

Phoenix

Summary

Dynamic Office Manager with a proven track record at Alliance Environmental Group, excelling in project scheduling and customer relations. Proficient in Peachtree and CRM software, I streamline operations and enhance billing accuracy. My strong organizational skills and attention to detail drive efficiency and ensure timely project completion, contributing to overall business success.

Overview

10
10
years of professional experience

Work History

Office Manager/Labor Coordinator

Alliance Environmental Group
04.2021 - 05.2025
  • Point person for maintenance, organization, mailing, shipping, supplies, bills and errands
  • Organize and schedule meetings and appointments
  • Provide general support to visitors
  • Handle customer inquiries and complaints
  • Assist branch manager in scheduling meetings, projects, and sending out contracts
  • Responsible for filing all paperwork pertaining to completed projects
  • Responsible for check deposits
  • Data Entry
  • Responsible for project scheduling
  • Responsible for collecting deposits and final payment before and after project completion
  • Handle any deliveries from vendors
  • Send out work authorizations via AdobeSign
  • Make out payments for vendors
  • Assist with onboarding of new employees
  • Book and organize travel itinerary for out of town projects
  • Input all project information into company CRM
  • Assist employees with over the phone payments for materials needed for each project
  • Assist estimators in creating and preparing expense reports for end of month submission
  • Submit invoices for payments
  • Assist with collections of past due projects

Lab Billing Coordinator/Admin Assistant

Patriot Environmental Lab Services, Inc.
Fullerton
07.2015 - 04.2021
  • Lead, Prepare accurate invoices for various clients daily and month end billing
  • Review and update pricing records for clients to ensure accuracy
  • Assist with preparing form W9 as needed
  • Receptionist coverage as needed, answering calls and emails
  • Assist with inventory of supplies and order processing for all five branches
  • Assist A/P with mail outs and filing
  • Assist in training new billers with protocols
  • Assist in creating new codes in Peachtree

Skills

  • Peachtree/Sage software
  • Timberline
  • Outlook
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Powerpoint
  • AdobeSign
  • CRM
  • SAP Concur

Key Qualifications

  • Bilingual
  • Independent worker
  • Effective communication skills
  • Strong work ethics
  • Self-starter
  • Ability to work under pressure
  • Flexible and adaptable to change
  • Problem Solver
  • Collaborative Team Player
  • Highly Emotionally Resilient
  • Trained in CRM and other Accounting Software

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Office Manager/Labor Coordinator

Alliance Environmental Group
04.2021 - 05.2025

Lab Billing Coordinator/Admin Assistant

Patriot Environmental Lab Services, Inc.
07.2015 - 04.2021
Mixihe Ortiz