Mo Abdulazeez
Phoenix
Summary
Experienced administrative and operations professional with a strong background in hospitality and education. Demonstrated expertise in customer service, office management, and IT support. Recognized for relentless commitment to delivering service excellence and possessing exceptional leadership abilities. Proven track record of enhancing learning outcomes and engagement within educational environments, as well as optimizing operational efficiency in community management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Manager
City Property Management Company
01.2024 - Current
- Build and maintain strong relationships with the Board of Directors
- Communicate regularly with homeowners and the community to address needs and concerns
- Oversee day-to-day operations of the Homeowners Association (HOA)
- Conduct weekly onsite community inspections to ensure compliance with regulations and community standards
- Prepare for and attend regular meetings with the Board of Directors
- Create and deliver weekly management reports
Prepare and present annual budgets to the Board of Directors - Review and analyze monthly community financial reports
- Collaborate with the community accountant on financial matters
- Review, prepare, and process invoices accurately and on time
- Manage relationships with vendors to ensure effective community maintenance and service delivery
- Stay updated with continued education to ensure compliance with HOA policies and industry standards
Middle School Teacher
Imagine Schools
08.2021 - 01.2024
- Led extracurricular clubs and organized field trips
- Utilized technology to enhance learning.
- Developed and implemented innovative teaching strategies, resulting in a 20% increase in student engagement and performance.
- Collaborate with colleagues to create a dynamic and inclusive learning environment for students from diverse backgrounds.
- Lead extracurricular clubs and organized educational field trips to enrich the school experience for students.
- Participate in professional development opportunities to stay current on best practices in education and continually improve as a teacher.
Assistant Community Manager
FirstService Residential
01.2021 - 09.2021
- Managed a portfolio of properties, achieving a 13% increase in client satisfaction
- Developed policies and procedures that reduced client complaints by 9%
- Supervised and trained assistant managers, leading to a 28% productivity increase
- Actively listened to client concerns, delivering tailored solutions
- Served as a translator for Arabic-speaking clients, enhancing inclusivity.
Paraprofessional Educator
Paradise Valley Unified School District
01.2020 - 01.2021
- Supported classroom activities and special needs students
- Organized enrichment activities and maintained classroom efficiency.
Barista Supervisor
Great Wolf Lodge
06.2019 - 12.2020
- Managed barista team, improving customer satisfaction by 30%
- Trained and coached staff, communicated inventory needs, maintained equipment.
Pool Complex Attendant and Trainer
Marriott International
02.2016 - 05.2019
- Ensured guest satisfaction by maintaining an ideal environment
- Handled food and beverage services and led new hire training sessions.
Education
Bachelor of Science in Business Administration -
Arizona State University
Associate of Science in Hospitality Management - undefined
Scottsdale Community College
Skills
- Interpersonal Communication
- Leadership
- Microsoft Office
- Analytical Skills
- Conflict Resolution
- Daily operations oversight
- Payment management
- Policy administration
- Meeting participation
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Certification
- Certified Arizona Association Manager (CAAM)
Timeline
Community Manager
City Property Management Company
01.2024 - Current
Middle School Teacher
Imagine Schools
08.2021 - 01.2024
Assistant Community Manager
FirstService Residential
01.2021 - 09.2021
Paraprofessional Educator
Paradise Valley Unified School District
01.2020 - 01.2021
Barista Supervisor
Great Wolf Lodge
06.2019 - 12.2020
Pool Complex Attendant and Trainer
Marriott International
02.2016 - 05.2019
Associate of Science in Hospitality Management - undefined
Scottsdale Community College
- Certified Arizona Association Manager (CAAM)
Bachelor of Science in Business Administration -
Arizona State University
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