Fatmata I. Jalloh
Abu Dhabi
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant Intern
Reem Hospital
08.2024 - 09.2024
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, living areas, and nurse stations.
- Complied with company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Followed directions of licensed nurses to administer medications and treatments.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Transported patients between rooms and appointments or testing locations.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Pharmacy Customer Service Representative
People's Pharmacy
01.2018 - 08.2020
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Established and maintained patient profiles, updating organizational database with current information.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted and labeled prescriptions with correct item and quantity.
- Explained medication use and side effects under pharmacist direction.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Verified prescription information prior to entry in pharmacy computer system.
- Confirmed customer information and insurance eligibility for prescriptions.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
- Maintained accurate records of drug inventory and orders for pharmacy customers.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
No Degree - Certfied Assistant (CNA)
Strong Point Educational And Training Instituite
Abu Dhabi, United Arab Emirates05-2024
High School Diploma -
Christ Evangelical Secondary School
Free Town, Sierra Leone06-2012
Skills
- Direct Patient Care
- Patient Care
- Inpatient Care
- Professional Bedside Manner
- Personal Hygiene Assistance
- Personal care assistance
- Feeding Assistance
- Cultural Competency
Timeline
Certified Nursing Assistant Intern
Reem Hospital
08.2024 - 09.2024
Pharmacy Customer Service Representative
People's Pharmacy
01.2018 - 08.2020
No Degree - Certfied Assistant (CNA)
Strong Point Educational And Training Instituite
High School Diploma -
Christ Evangelical Secondary School
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