Mohammad Asif Haidari
El Mirage
Summary
Dynamic professional with proven expertise in customer service and financial analysis at the International Rescue Committee. Skilled in problem-solving and building client relationships, I effectively resolved disputes and increased loyalty. Adept at multitasking and maintaining confidentiality, I thrive in high-pressure environments while delivering exceptional results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Individual Development Accounted
International Rescue Committee, IRC
08.2021 - 05.2024
- Excellent communication skills, both verbal and written.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potentials addressing discrepancies promptly.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Office Manager
Refugees Immigrant For Empowerment
04.2020 - 08.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
Robot Operator
Parks Global Services
05.2016 - 12.2019
- Maintained organized work area by cleaning and removing hazards.
- Streamlined operations by programming robotic systems for specific tasks in the production process.
Interpreter
Warrior Training Alliance
05.2013 - 02.2016
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Helped Collation forces with communication and active raids in Afghanistan
Education
Associate of Applied Science -
Ibn Yameen
Afghanistan06-2014
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Dependable and responsible
Accomplishments
I helped to grow the Small businesses by introducing SBA loans
Certification
- Licensed Real estate
- Certified Financial coach
Languages
English
Full Professional
Persian
Full Professional
Pashto
Full Professional
Urdu
Full Professional
Uzbek
Full Professional
Interests
- Electronics and Circuit Building
Timeline
Individual Development Accounted
International Rescue Committee, IRC
08.2021 - 05.2024
Office Manager
Refugees Immigrant For Empowerment
04.2020 - 08.2021
Robot Operator
Parks Global Services
05.2016 - 12.2019
Interpreter
Warrior Training Alliance
05.2013 - 02.2016
Associate of Applied Science -
Ibn Yameen
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