Dedicated and detail-oriented professional with expertise in immigration compliance, visa processing, and regulatory affairs. Recognized for exceptional interpersonal skills and a talent for problem-solving in high-pressure environments. Proven track record of effectively handling sensitive legal and governmental issues in public service and higher education settings.
Overview
12
12
years of professional experience
Work History
Immigration Services Officer
New York University Abu Dhabi
01.2021 - 01.2025
- Managed visa application processes for international students, faculty, and staff, ensuring compliance with UAE immigration laws.
- Provided comprehensive support on immigration-related matters including visa renewals, travel documents, and cultural adjustment.
- Maintained accurate records of immigration-related information such as visa status and passport details.
- Collaborated with departments including Admissions, Housing, and Student Affairs to ensure smooth transitions for international students.
- Stayed current with UAE immigration law and policy changes.
- Processed over 700 visa applications with 100% accuracy and reduced turnaround time.
- Trained new staff on immigration policies, procedures, and compliance standards.
Customs Officer
Abu Dhabi Customs
01.2013 - 01.2019
- Handled sensitive and urgent legal, regulatory, and governmental matters in coordination with senior management.
- Managed team scheduling and availability, prepared KPI reports, and ensured workflow efficiency.
- Worked closely with Abu Dhabi Police on serious and sensitive issues.
- Provided weekly written updates and special reports on critical issues and projects.
Student Mobility Coordinator (Global Education) at New York University Abu DhabiStudent Mobility Coordinator (Global Education) at New York University Abu Dhabi
Grants Administrator, Office of Fiscal Affairs at New York University Abu DhabiGrants Administrator, Office of Fiscal Affairs at New York University Abu Dhabi