Moises Falcon Vega
Phoenix
Summary
Dedicated and dependable professional with experience in security, detention operations, and customer service environments. Strong ability to communicate effectively with individuals from diverse backgrounds while maintaining professionalism in high-pressure situations. Skilled in conflict resolution, de-escalation, surveillance, report documentation, and following safety and security procedures. Experienced in customer relations, problem-solving, teamwork, and providing quality service in fast-paced environments. Recognized for strong attention to detail, adaptability, reliability, and the ability to remain calm and professional under pressure.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Detention Deputy
Maricopa County Sheriff
Phoenix, AZ
03.2026 - Current
- filed inmate paperwork and maintained accurate records
- Created and issued inmate identification bands
- Distributed meals and inmate canteen items in accordance with facility procedures
- Operated and monitored the security control room to maintain facility safety and security
- Followed detention center policies, safety standards, and security protocols
- Demonstrated strong communication, professionalism, and attention to detail in a correctional environment
Court Officer
Superior Court of Arizona in Maricopa County
Phoenix, AZ
04.2025 - 03.2026
- Supervised courtroom operations, ensuring compliance with legal procedures and protocols.
- Assisted in the enforcement of court orders by coordinating with relevant authorities and monitoring case progress.
- Maintained a respectful atmosphere during high-profile cases, upholding the dignity of the court and its proceedings.
- Screened persons entering courthouse using magnetometers, x-ray machines and other devices.
- Checked identification of employees, law enforcement officers, and attorneys.
- Patrolled court building and grounds and checked visitors and packages at entrances.
SENIOR SECURITY ADVISOR
phoenix job corps
phoenix, arizona
02.2024 - 04.2026
- -Facility Patrols: Regularly walk the facility to ensure safety and monitor for any potential issues.
- -Visitor/Contractor Management: Sign in and out visitors and contractors, ensuring they are aware of the facility's safety protocols.
- -CCTV Surveillance: Reviewed CCTV footage to assess potential security concerns and ensure the safety of the premises.
- -Report Writing: Documented incidents and security breaches, providing detailed reports for management review.
ARMED SECURITY
transpacific asset management
Phoenix, arizona
03.2020 - 03.2023
- -Responded to calls and requests for assistance from visitors and staff members
- -Patrolled the premises to identify and quickly respond to individuals loitering on property
- -Patrolling property, monitoring surveillance equipment, and access points
- Investigates security breaches, incidents, and other alarming behavior
- Completed reports by recording observations, occurrences, and surveillance activities
- -Check surveillance cameras periodically to identify potential criminal acts.
- -Monitored entrances and exits to prevent unauthorized access.
- -Performed security patrols of designated areas to ensure safety and deter criminal activity.
- -Responded to alarms, investigated disturbances, and escorted unauthorized persons.
- -Conducted foot patrols in high-traffic areas to ensure the safety of patrons.
- -Observed and reported any hazardous conditions or activities on the premises.
- -Maintained logs of surveillance activities, incidents, and other related information.
- -Assisted law enforcement officers during investigations by providing appropriate information.
- -Provided emergency medical response, including administering CPR or first aid.
- -Interacted courteously with visitors when verifying their identity through apartment logs.
- -Operated two-way radios to communicate with colleagues regarding security.
SALES ASSOCIATES
cricket wireless
Phoenix, Arizona
05.2017 - 12.2017
- -Provided accurate information to help customers quickly navigate and provide good feeling for customers' next phone purchase
- -Used POS system to scan customer purchases, calculate prices, and process transactions
- -Provided good hospitality and friendliness to customers arriving in the store
- -Processed inventory when phone products and accessories were delivered.
SALES ASSOCIATES
boost mobile
phoenix, Arizona
10.2016 - 05.2017
- -Used persuasive communication skills to market products and services
- -Will provide information on the product and answer customer questions to help them ensure their purchase was a correct one
- -Identified sales opportunities and presented key benefits of products to secure new business
- -Consistently organized and restocked display racks to keep the store ready for customer needs
Education
DIPLOMA -
C4L academy
Irvine, CA01-2025
Skills
- Security
- Surveillance
- Customer service
- Driving
- CCTV
- Crowd control
- De-escalation
- Report writing
Certification
- First Aid/CPR Certified
LANGUAGES
Spanish | Advanced
Timeline
Detention Deputy
Maricopa County Sheriff
03.2026 - Current
Court Officer
Superior Court of Arizona in Maricopa County
04.2025 - 03.2026
SENIOR SECURITY ADVISOR
phoenix job corps
02.2024 - 04.2026
ARMED SECURITY
transpacific asset management
03.2020 - 03.2023
SALES ASSOCIATES
cricket wireless
05.2017 - 12.2017
SALES ASSOCIATES
boost mobile
10.2016 - 05.2017
DIPLOMA -
C4L academy
CPR certified
american heart association