Mollie Coenen
Phoenix
Summary
I have a strong background in hospitality, with over six years of experience working as a bartender, server, and front-of-house leader. My experience ranges from high-volume restaurants to golf course service, where I’ve built skills in customer service, cash handling, multitasking, and team support. I’ve also assisted in training new staff, managing daily operations, and ensuring guests receive an exceptional experience from start to finish.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Office Manager
Tulliani Inc.
03.2024 - 09.2025
Experience Manager
Athleta- Gap Inc.
03.2023 - 03.2024
Bartender, Server & Cart Beverage Attendant
Apache Wells Country Club
03.2023 - 03.2024
- Operated the beverage cart throughout the golf course, selling beverages and snacks while delivering friendly, efficient service to players.
- Handled cash transactions accurately, often calculating totals and making change mentally.
- Kept the beverage cart fully stocked with ice, snacks, and beverages to ensure consistent availability during service hours.
- Provided fast, high-energy service inside the clubhouse, taking food and drink orders and managing multiple tables at once.
- Bartended as needed, preparing a variety of cocktails and beverages while maintaining a clean and organized bar area.
Bartender
Buzz’s Bar and Grill
08.2022 - 02.2023
- Provided friendly, timely customer service while taking drink and food orders.
- Mixed a wide variety of cocktails and beverages with accuracy and consistency.
- Verified customer identification to ensure compliance with legal age requirements.
- Processed payments and orders using the POS system efficiently and accurately.
- Maintained a clean, organized, and safe environment for both guests and staff.
- Trained and coached new employees, supporting a positive and fast-paced work atmosphere.
- Increased sales by highlighting specials and upselling beverages and menu items.
Sales Representative
Cintas Corporation
06.2018 - 04.2019
Prestige Sales Manager
Ulta Salon and Cosmetics
10.2007 - 06.2018
Visual Merchandising Manager
Gap Inc
09.2005 - 09.2007
FOH Manager
Legends Brew-House & Eatery
02.2000 - 09.2005
- Provided high-quality, energetic customer service with efficient delivery of food and beverages in a fast-paced environment.
- Bartended with attention to detail, preparing drinks with high-end ingredients while maintaining a fully stocked, clean, and organized bar.
- Assisted across multiple areas of the restaurant as needed to support smooth operations and guest satisfaction.
- Promoted to FOH Manager for the last 4 of 5 years, leading host staff, bussers, and servers to ensure consistent service standards and team efficiency.
- Performed regular floor management using figure-eight walkthroughs and table touches to ensure guests had an exceptional dining experience.
- Opened and closed the restaurant, overseeing daily cash intake and cash-handling procedures.
- Cashed out servers and bartenders at the end of their shifts and replenished bartender tills.
- Managed FOH schedules and staffing to meet business needs and maintain proper coverage.
Education
High School Diploma -
Appleton West
Appleton, WI06-1997
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Administrative support
- Payroll processing
- Bookkeeping
- Scheduling
- Inventory control
- Team leadership
- Teamwork
- Problem-solving
Certification
Certifications
- Arizona Bartending License – Active
- Arizona Food Handler Certificate – Active
Timeline
Office Manager
Tulliani Inc.
03.2024 - 09.2025
Experience Manager
Athleta- Gap Inc.
03.2023 - 03.2024
Bartender, Server & Cart Beverage Attendant
Apache Wells Country Club
03.2023 - 03.2024
Bartender
Buzz’s Bar and Grill
08.2022 - 02.2023
Sales Representative
Cintas Corporation
06.2018 - 04.2019
Prestige Sales Manager
Ulta Salon and Cosmetics
10.2007 - 06.2018
Visual Merchandising Manager
Gap Inc
09.2005 - 09.2007
FOH Manager
Legends Brew-House & Eatery
02.2000 - 09.2005
High School Diploma -
Appleton West