Mollie Olsen
Tempe
Summary
Adaptable professional with diverse experience across customer service, healthcare support, teaching and educational services and hospitality. Skilled in communication, problem-solving, and providing personalized support in fast-paced, people-centered environments.
Overview
7
7
years of professional experience
Work History
Substitute Teacher
ESI
Tempe
02.2025 - Current
- Delivered engaging lessons across various subjects to diverse student groups.
- Managed classroom behavior to maintain a productive learning environment.
- Collaborated with full-time teachers to ensure continuity in instruction.
- Monitored student progress throughout the day.
Server/Bartender
Over Easy
Phoenix
09.2024 - 02.2025
- Order accuracy and POS systems
- Took orders from customers accurately and in a timely manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Made and served alcoholic beverages at the bar.
- Multi-table management
- Fast-paced multitasking
- High-volume customer service
Server
Big Spoon
Athens
10.2021 - 07.2024
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Delivered food orders promptly and courteously.
- Multi-table management
- Opening/closing duties
- Guest satisfaction and engagement
- Food/drink pairing
Hostess
The Montauk
Scottsdale
07.2019 - 08.2021
- Strong interpersonal and communication skills
- Managing guest inquiries
- Reservation and waitlist management
- Coordination with staff team members
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Managed seating arrangements efficiently to optimize dining space.
Food Service Worker
Pokedon
Tempe
09.2018 - 06.2019
- Prepared and assembled food items for customer orders.
- Maintained cleanliness and organization in food preparation areas.
- Monitored inventory levels and restocked supplies as needed.
- Operated cash register to process cash, check, and credit card transactions.
Education
Bachelor of Science - Healthcare Sciences
Northern Arizona University
Skills
- Customer service
- Sales
- Food and drink pairing
- Guest engagement
- Effective communication
- Time management
- Positive and professional
- Cash handling
- Memory retention
- Educational technology
- Team collaboration
Languages
English
References
- Jen Savage, Night Owl Pizza & Drinks, savage@nightowlaz.com
- Greta Kruggel, Tempe Schools, +1 (602)-316-6110
Expertise
- Healthcare Sciences, 2019-2021
- Customer Service, 2019
- Food/Drink Industry, 2017
Timeline
Substitute Teacher
ESI
02.2025 - Current
Server/Bartender
Over Easy
09.2024 - 02.2025
Server
Big Spoon
10.2021 - 07.2024
Hostess
The Montauk
07.2019 - 08.2021
Food Service Worker
Pokedon
09.2018 - 06.2019
Bachelor of Science - Healthcare Sciences
Northern Arizona University