Molly Pearce
Pinewood Country Club
FLAGSTAFF
1
Certification
8
years of professional experience
Dedicated server with exceptional customer service skills, ensuring guest satisfaction and adherence to safety standards. Known for prompt food delivery and effective menu memorization.
Work History
Server
3 Months- Provided exceptional customer service to enhance guest satisfaction and experience.
- Delivered food and beverages promptly, ensuring adherence to quality standards.
- Collaborated with kitchen staff to ensure timely order fulfillment and communication.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Adapted quickly to changing menu items and special requests from guests.
Recreation Leader
2 Years 4 Months- Organized recreational programs enhancing community engagement and participation.
- Supervised daily activities, ensuring safety and adherence to guidelines.
- Implemented feedback systems to improve program offerings and participant satisfaction.
- Trained new staff on operational procedures and best practices in recreation management.
- Coordinated with local organizations to expand outreach and collaboration opportunities.
Server
2 Years 5 Months- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Engaged with patrons to build rapport and encourage repeat visits to the club.
- Followed safety and sanitation guidelines consistently to maintain a safe environment for guests and staff.
- Delivered exceptional customer service to enhance dining experiences and foster repeat business.
- Trained new servers on menu offerings, service standards, and restaurant policies.
Line Cook
1 Year 6 Months- Prepared diverse menu items following standardized recipes and presentation guidelines.
- Trained new staff on cooking techniques, kitchen safety, and operational procedures.
- Collaborated with team members to streamline food preparation processes and minimize waste.
- Operated kitchen equipment safely and efficiently, ensuring compliance with health regulations.
Education
Bachelor of Hospitality Management - Hotel, Resort And Restaurant Management
High School Diploma
Skills
Customer service excellence
Guest engagement
Hospitality expertise
Menu memorization
Hospitality management
Table management
Team-oriented attitude
Cash handling
Professional appearance
Menu knowledge
Certification
- Food Handlers
- Alcohol Safety
- CPR
- first aid
Timeline
Server
Pinewood Country Club
04.2026 - CurrentRead More
Recreation Leader
Forest Highlands
04.2026 - 08.2028Read More
Server
Neapolitan Pizzeria
03.2023 - 08.2025Read More
Line Cook
Beach Hut Deli
02.2021 - 08.2022Read More
Northern Arizona University
Bachelor of Hospitality Management from Hotel, Resort And Restaurant Management
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Dana Hills High School
High School Diploma
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