Monce Gardner
Tempe
Summary
I am a detail-oriented and compassionate professional with a diverse background in crisis management, behavioral therapy, and administrative support, currently seeking to transition into a paralegal role. I have proven expertise in managing sensitive and confidential information, conducting thorough assessments, and coordinating care and services in high-pressure environments. My strong research, documentation, and data management skills enable me to maintain accuracy and organization. I am experienced in managing client relationships, ensuring compliance, and upholding ethical standards. I am adept at utilizing various legal and administrative systems, and I have a track record of enhancing operational efficiency while supporting teams. Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Design Engineer
Mountain LTD.
01.2022 - Current
- Required to stay up to date with daily notifications from clients and partners, updating the company work tracker accordingly. Communicated with partners and clients regarding progress on different assignments and tasks. Required to work in various Lumen systems daily. Such as Fireworks, I uploaded completed CAD and NDS prints and updated the notation sections with the most recent updates specific to the job. I also updated contracts in IQGEO, added units for contract work, and submitted units for approval. Frequently worked in QuickBase to assign fielders, design engineers, QA engineers, and the closing team to their respective tasks for each project.
Administrator
Engineering Associates
12.2021 - 04.2022
- Required to stay up to date with daily notifications from clients and partners, updating the company work tracker accordingly. Communicated with partners and clients in regard to the progress being made on different assignments and tasks. Went through email correspondence with clients and colleagues, to update pertinent information on various platforms and upload completed assignments to job folders, and software used by clients. Created and maintained an excel spreadsheet tracker for work being done and what needs to be completed. Required to work in various Lumen systems daily such as; Fireworks, uploading completed CAD prints and NDS prints, updated the notation sections with the most recent updates specific to the job. Also updated contracts in FW and added units for contract work. Bid Master, adding contracts from FW to BidMaster, and submitted units for approval. Worked frequently within JDS software and updated the most recent CAD prints and NDS designs for jobs.I also worked in QuickBase to assign fielders, design engineers, QA engineers, and the closing team to their respective tasks for each project.
Crisis Specialist
Solari Crisis Network
08.2022 - 01.2022
- Responsible for receiving, responding to, and triaging crisis and healthcare requests. Screens and triages incoming requests, completes an assessment and intervention, ensures safety, coordinates care, and documents the interaction in an electronic health record (EHR). Promotes and maintains an organizational culture focused on Solari's core values. This is realized by demonstrating the following outcomes: safety, recovery and resiliency, engagement, crisis assessment and intervention, hope, efficiency, quality, accuracy, and service excellence.
Registered Behavioral Therapist
Ascend Behavior Partners
04.2021 - 11.2021
- 1:1 Behavioral Therapy with children ages 2-13. Manage client daily tasks and run daily trials with clients to meet client goals. Manage client schedules. Crisis behavior management trained. CPR and first aid certified. Assisting clients with daily activities such as personal hygiene and restroom necessities. Taking data and tracking client progress. Implementing ABA therapeutics with clients. Managing responsibilities as an RBT professional and maintaining high standards in accordance with the code of ethics. Assisted with program writing for clients, focusing on success in assessing different behaviors and assisting with different behavior intervention programs. Worked in tandem with BCBAs to create the best programs for clients directly supervised by the BCBA on the case.
Site Administrator/ Behavioral Therapist
Trumpet Behavioral Health
03.2020 - 03.2021
- 1:1 Behavioral Therapy with children ages 2-13. Manage client daily tasks, run daily trials with clients to meet client goals. Manage client schedules. Crisis behavior management trained. CPR and first aid certified. Assisting clients with daily activities such as personal hygiene and restroom necessities. Taking data and tracking client progress. Implementing ABA therapeutics with clients. Managing responsibilities as an RBT professional and maintaining high standards in accordance with the code of ethics. As Site Administrator- Managed client and therapist weekly schedules. Handle therapist callouts and client cancelations. Managed onboarding procedures for new hires and maintained company standards. Processed new hire documentation in Ulti-pro. Composed emails to clients and families regarding any concerns or questions they had about their therapy and schedule. Coordinated with Senior Clinicians and Senior therapists to implement a diverse and accommodating culture in the workplace. Answered all clinic calls and managed all front desk/clinic, therapist, and client needs. Responded to emails and recorded all incoming and outgoing correspondence. Managed employee payroll and ensured all employees' timesheets were correct for the pay period. Managed clinic inventory, made supply orders, and recorded all clinic expenses and budgets. Coordinated, planned, and hosted monthly Google Meet staff meetings, administrative conferences, and meetings with Clinicians to ensure client integrity and employee satisfaction and support and solve any issues that arise within the clinic. Prepared meals for clients and assisted with daily routines and activities, including personal hygiene and bathroom necessities. Took data and tracked clients' progress, implemented ABA therapeutics with clients, managed the responsibilities as an RBT professional, and maintained the code of ethics.
Education
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado01-2026
Paralegal Certification - Paralegal Studies
Weber State University
Utah06-2025
Skills
- Team leadership and supervision
- Staff training and development
- Workflow and process optimization
- Conflict resolution and mediation
- Time management and prioritization
- Client relationship management
- Legal research
- Contract analysis
- Microsoft Office
- Effective communication
- Time management
- Crisis intervention
- Confidentiality management
- Data analysis
- Project management
- AutoCAD
- Contract drafting
- Case management
- Client communication
- Document organization
- Attention to detail
- Problem solving
- Multimedia content development
- Mobile responsiveness
- Maintenance scheduling
- Team collaboration
- Legal research skills
- Trial preparation assistance
- Exceptional writer
- Document drafting
- Legal transcription
- File and records management
Certification
- Paralegal Certificate
Volunteer Experience
Junior Achievements, BIZTown Counselor, 2015-08, 2016-07, Conduct volunteer training and orientation. Set up BizTown for the day. Lead opening orientation and meetings. Guide and educate the children on the curriculum. Help children and volunteers with any questions and needs. Train children on jobs and functions. Work with and aid children with special needs. In charge of upwards of 100 children and volunteers daily.
Timeline
Crisis Specialist
Solari Crisis Network
08.2022 - 01.2022
Design Engineer
Mountain LTD.
01.2022 - Current
Administrator
Engineering Associates
12.2021 - 04.2022
Registered Behavioral Therapist
Ascend Behavior Partners
04.2021 - 11.2021
Site Administrator/ Behavioral Therapist
Trumpet Behavioral Health
03.2020 - 03.2021
Bachelor of Science - Criminal Justice
Colorado Technical University
Paralegal Certification - Paralegal Studies
Weber State University
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