Monica Wilson

• Screen and transfer incoming calls, take down messages, and transmit information and documents to internal personnel.
• Collect, validate, and distribute information to employees.
• Computerize office activities, maintained customer communications, and tracked records through delivery.
• Create estimates for potential jobs and send out to potential customers.
• Answer all customers questions with company's information
• Schedule all jobs for our moving specialists.
• Schedule & keep track of all uhauls for jobs

As an Outreach Director my duties are overseeing all of our local and global outreach. At Rock Point Church our heart is to love on our community to the best of our ability. I devise, manage, and execute both global and local outreach opportunities that ranged from a Back To School Event to hosting a Human Trafficking Summit. Our hopes is to make a positive impact all while keeping people connected and building relationships.

Some of the ministries I oversee are listed below:

1. Foster/Adopt Ministry- Host support groups, plan family gatherings, and host a duffel bag drive in the summer.

2. Car Care Ministry- host clinics throughout the year, and host a Veterans Car Show every November.

3. Back To School Drive- hosts a an all school supply drive.

4. Back To School Community Event- hosts a free day to receive school supplies and backpacks along with free haircuts.

5. Anti Human Traffic Ministry- host an awareness conference called Lighthouse Summit. I bring in well known speakers that are fighting against human trafficking along with local non profits all to bring awareness and provide opportunity for people to get involved. We also host prevention classes for parents and students through a local organization.

6. Annual Food Drive- we partner with Compassion Queen Creek with their annual one day free services day. Our part in it is handing out free food bags.

7. Town of Queen Creek- we partner with the town by volunteering at the senior center twice a month and volunteering at their major three events throughout the year. Spring Into QC, Founders DAy and Trunk or Treat.

8. Medical/Dental and Free Sports Physicals- this event happens every summer.

9. QC Cars & Coffee- we host a Cars & Coffee once a month every second Saturday of the month.

10. Veterans Breakfast- this event happens yearly to honor our Veterans with a beautiful breakfast, music, and a guest speaker.

A few other things we have done in the past is feed the homeless, hosted Foster/Adopt Fairs, provided filled shoe boxes with toys and hygiene needs for Operation Christmas Child, provided Thanksgiving dinners to families in need, hosted a food packing event with Feed My Starving Children, hosted medical clinics in Mexico and we also host three blood drives a year.

During this time, I was the Events Manager and Outreach Director. As an Events Manager, I planned and executed our Christmas and Easter Events. With the help of a team we decided on a theme, created activities for guests, created photo booths, scheduled food trucks, worked with other ministries to execute the event.

I also planned all of our family Saturday night activities that included, movie nights, water slide days, chili eating contests, bingo nights, sport events, and made sure we had yard games for guests to use.

I also helped plan our staff hangs, and staff meetings. Overseeing memorials and weddings were things I helped with as well.

I helped managed the store with sales, replenishing supplies, made all orders, unloaded and restocked shelves. Provided excellent customer service. Hosted CPR trainings, and water prevention awareness classes. I was in charge of opening and closing the store as well.