Monika Jacome Melchor
Chandler
Summary
Results-oriented supervisor with experience in team leadership and employee training. Expertise in inventory management and ensuring customer satisfaction through effective complaint resolution. Committed to fostering a collaborative work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Macayo's
Chandler
02.2026 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Coordinated team schedules to maintain adequate staffing during peak hours.
- Managed inventory levels for food and beverage supplies to prevent shortages.
- Enforced health and safety protocols in the kitchen and dining areas.
- Monitored employee productivity to provide constructive feedback and coaching.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Server Supervisor
Macayo's Restaurant
Mesa
02.2026 - Current
- Trained new servers on menu items and customer service standards.
- Supervised daily operations of dining area and service staff.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Coordinated with kitchen staff for timely food preparation and delivery.
- Conducted regular inventory checks to maintain stock levels of supplies.
Cook Shift Leader
Macayo's Restaurant
Chandler
02.2026 - Current
- Ensured food safety standards were followed throughout cooking processes.
- Supervised kitchen staff during meal preparation and service shifts.
- Trained new cooks on kitchen procedures and equipment usage.
- Coordinated inventory management to maintain stock levels of ingredients.
- Maintained a clean and organized kitchen environment for staff safety.
Shift Leader
Jack in the Box
Chandler
03.2024 - 12.2025
- Supervised team members during peak hours to ensure efficient service.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Trained new employees on food safety and customer service standards.
- Resolved customer complaints quickly to maintain satisfaction and retention.
Lifeguard
Golfland Sunsplash
Mesa
01.2024 - 08.2024
- Responded promptly to emergencies conducting rescues and administering first aid.
- Monitored pool activities to ensure guest safety and compliance with safety regulations.
- Conducted routine safety checks to identify and mitigate potential hazards in swimming areas.
Education
High School Diploma -
Chandler High School
350 N Arizona Ave, Chandler AZ, 8522505-2025
BBA - Business
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ06-2026
Skills
- Team leadership
- Employee training
- Customer service
- Operational strategy
- Process improvement
- Workflow management
- Inventory control
- Stock oversight
- Time management
- Negotiation
- Conflict resolution
Languages
Spanish
Full Professional
Certification
- CPR Responder
- AED
- Swim Instructor
Timeline
Supervisor
Macayo's
02.2026 - Current
Server Supervisor
Macayo's Restaurant
02.2026 - Current
Cook Shift Leader
Macayo's Restaurant
02.2026 - Current
Shift Leader
Jack in the Box
03.2024 - 12.2025
Lifeguard
Golfland Sunsplash
01.2024 - 08.2024
High School Diploma -
Chandler High School
BBA - Business
Maricopa Community Colleges, Chandler-Gilbert Community College