Monique Molina
Chandler
Summary
Dedicated professional with extensive experience at McDonald's Restaurant, excelling in customer service and health and safety compliance. Proven ability to enhance cleanliness and sanitation standards through effective teamwork and meticulous attention to detail. Skilled in restroom detailing and complex problem-solving, ensuring a welcoming environment for all guests.
Overview
14
14
years of professional experience
Work History
Housekeeper
Sotos Janitor Services
11.2020 - Current
- Executed thorough cleaning protocols to maintain high sanitation standards throughout the facility.
- Organized cleaning supplies and equipment to ensure efficient access and usage during daily tasks.
- Assisted in laundry operations by sorting, washing, and folding linens and towels.
- Performs routine checks to identify maintenance needs and report issues promptly.
- Implemented effective dusting techniques to enhance indoor air quality and cleanliness.
- Responded to guest requests promptly, ensuring a positive customer service experience.
- Maintained inventory of cleaning supplies, notifying management of low stock levels.
- Monitored cleanliness of common areas, addressing any issues immediately.
- Adhered to safety regulations while handling cleaning chemicals and equipment.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Shift Manager
McDonald's Restaurant
11.2011 - 01.2021
- Executed thorough cleaning protocols to maintain high sanitation standards throughout the facility.
- Organized cleaning supplies and equipment to ensure efficient access and usage during daily tasks.
- Assisted in laundry operations by sorting, washing, and folding linens and towels.
- Performs routine checks to identify maintenance needs and report issues promptly.
- Implemented effective dusting techniques to enhance indoor air quality and cleanliness.
- Responded to guest requests promptly, ensuring a positive customer service experience.
- Maintained inventory of cleaning supplies, notifying management of low stock levels.
- Monitored cleanliness of common areas, addressing any issues immediately.
- Adhered to safety regulations while handling cleaning chemicals and equipment.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Education
High School Diploma -
Rio Solado
Chandler, AZ06.2004
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Cleaning bathrooms
- Health and safety compliance
- Kitchen cleaning
- Dusting furniture
- Customer service-focused
- FLUENT IN LANGUAGE
- Restroom detailing
- Complex Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Housekeeper
Sotos Janitor Services
11.2020 - Current
Shift Manager
McDonald's Restaurant
11.2011 - 01.2021
High School Diploma -
Rio Solado