Morayma S. Barcena Gomez
Phoenix
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
20
20
years of professional experience
Work History
Shelf Stocker
Dollar Tree
10.2022 - Current
- Responsible for handling the registers.
- Stocking shelves with new inventory.
- assist customers with any questions they may have.
Lobby Attendant, Assistant Housekeeping Supervisor
Sheraton Airport Hotel
10.2019 - 11.2020
- Ensured cleanliness in guest lobby spaces and assisted with routine sanitation.
- Greet and orient guests upon arrival by explaining amenities and services, policies, attractions, dining, entertainment, and directions.
- Assisted hotel guests with locker-related operations and maintaining cleanliness within locker spaces.
- Follow current state guidelines throughout the guest arrival process.
- Collect mail, organize packages, and communicate delivery with extended stay guests.
- Assisted with front desk printing and filing needs.
- Performed duties of a bell person as needed, including check-in, check-out, and room moves, coordinated transportation needs for guests, answered lobby calls, and routed calls to the appropriate department.
- Oversaw all housekeeping activities,
- Assigned duties, and supervised employee's work and productivity.
- Managed staff schedules based on projected occupancy.
- Maintained records of room reports, inputting data into the system for room maintenance and complaints.
- Ensured compliance with all maintenance safety procedures.
Business Administrator
Big Oso, Inc
03.2015 - 01.2018
- Performed a variety of administrative tasks to support the director in running the business.
- Organized and prepared correspondence for clients and vendors.
- maintained and tracked maintenance logs and business operation reports.
- Communicated effectively with clients and vendors through letters, emails, and phone calls.
- Completed other clerical duties as assigned, such as printing forms and data entry.
Manager
Church's Chicken
03.2006 - 03.2011
- Responsible for opening and closing the store.
- My duties included making sure the chicken was cooked correctly.
- Managing inventory.
- Created employee schedules.
- Cashier.
- Received shipments.
- Checked the temperature of the food to ensure it was cooked at the appropriate levels.
- Delivered food to high schools in the area.
Assistant Manager
Eats Pizza
02.2004 - 01.2006
- I managed employees.
- conducted drawer counts.
- monitored food inventory.
- prepared the pizza buffet
- ensured that the kitchen area was clean and organized.
Education
High School Diploma -
Estrella High School
Avondale, AZ05.2005
Skills
- Customer Service
- Bilingual
- Positive Work Ethic
- Good Attitude
- Excellent Communication
- Reliability
- Dependability
- Willingness to Learn
- Team Oriented
Languages
Spanish
Native or Bilingual
Timeline
Shelf Stocker
Dollar Tree
10.2022 - Current
Lobby Attendant, Assistant Housekeeping Supervisor
Sheraton Airport Hotel
10.2019 - 11.2020
Business Administrator
Big Oso, Inc
03.2015 - 01.2018
Manager
Church's Chicken
03.2006 - 03.2011
Assistant Manager
Eats Pizza
02.2004 - 01.2006
High School Diploma -
Estrella High School
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