Morgan Hamilton
Kingman
Summary
Proven expertise in stock management and exceptional team collaboration, honed at companies like Walmart. Elevated customer satisfaction by innovatively resolving issues and efficiently managing shipping and receiving processes. Demonstrates a keen ability for visual merchandising, achieving significant improvements in product presentation and inventory accuracy.
Overview
6
6
years of professional experience
Work History
Overnight Stocker and Receiver
Walmart
Kingman
12.2023 - 02.2025
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Maintained cleanliness of the store, including dusting shelves, vacuuming carpets, and mopping floors.
- Used proper case cutting techniques to cut and sort stock loads.
- Maintained records related to sales for store management.
- Provided guidance and training to new employees when needed.
- Computed purchases and received and processed cash or credit payment.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Unloaded trucks, moved incoming freight to storage areas, unpackaged products from containers.
- Assisted customers in locating products throughout the store and warehouse while providing excellent customer service skills at all times.
- Stocked shelves and rotated product according to code dates.
- Operated forklift and pallet jack to transport heavy loads.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated equipment and machinery according to safety guidelines.
- Completed day-to-day duties accurately and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Updated and maintained databases with current information.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Ground Package Handler
FedEx ground
Kingman
04.2022 - 12.2023
- Kept accurate records of deliveries and customer signatures.
- Delivered packages to customers in a timely and efficient manner.
- Followed safety protocols when operating machinery and equipment.
- Worked flexible hours, including weekends and holidays, to meet business needs.
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
- Communicated effectively with supervisors regarding any logistical issues.
- Assisted in loading delivery trucks with prepared packages.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Made sure that all shipments were loaded properly in accordance with established guidelines.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Attached labels and tags to packages prior to shipping them out.
Construction Laborer & Office Manager
Under construction home improvements
Kingman
09.2018 - 12.2023
- Created weekly status reports detailing progress on current projects.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Scheduled inspections by local authorities at various stages of the construction process.
- Planned and controlled budgets for contracts, equipment and supplies.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Worked closely with accounting staff members to reconcile financial statements related to ongoing projects.
- Tracked inventory of building supplies and materials used during construction projects.
- Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
- Assisted in the installation of doors, windows, drywall, roofing systems, and other structural components.
- Installed structures or fixtures using hand or power tools per plan drawings.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Inspected sites before and after construction projects.
- Installed insulation into walls before applying drywall panels.
- Coordinated phases of construction projects from inception to completion.
- Gained independent working skills and guided and mentored less experienced team members.
- Repaired damaged structures such as walls or floors when needed.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Operated a variety of hand and power tools to complete tasks such as sawing, drilling, hammering, and excavating.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Responded to customer inquiries via phone or email in a professional manner.
- Monitored inventory levels and placed orders when needed.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Proposed or approved modifications to project plans.
- Managed office budget to handle inventory, postage and vendor services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Education
Associate Degree - Business Administration And Management
Northern Arizona University
Flagstaff, AZ08-2012
Associate Degree Behavioral Science - Psychology
Mohave Community College
Kingman, AZ08-2008
High School Diploma -
Mohave Community College
Kingman, AZ03-2000
Skills
- Stock management
- Visual merchandising
- Shipping and receiving
- Loading and unloading
Timeline
Overnight Stocker and Receiver
Walmart
12.2023 - 02.2025
Ground Package Handler
FedEx ground
04.2022 - 12.2023
Construction Laborer & Office Manager
Under construction home improvements
09.2018 - 12.2023
Associate Degree - Business Administration And Management
Northern Arizona University
Associate Degree Behavioral Science - Psychology
Mohave Community College
High School Diploma -
Mohave Community College