Morgan Robinson
Chandler
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Strong barista in overall positions.
Overview
3
3
years of professional experience
Work History
Barista
BlackRock
09.2022 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Cafe Team Member
Lifetime Fitness Cafe
06.2021 - 04.2022
- Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Checked proper temperature of food to maintain food safety standards and reduce illness.
- Built and broke down display cases, secured and returned product to storage space to assist with opening and closing duties.
- Determined customer needs, assisted with selection and promptly served items to foster positive guest experience.
- Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.
- Prepared sandwiches, soups, salads and beverages using grill, microwave and steam tables to promote fresh and quality products.
- Ensured timely food preparation during peak hours by prioritizing tasks efficiently within the kitchen area.
- Addressed customer concerns promptly, demonstrating excellent problem-solving skills to ensure satisfaction.
- Developed loyal customer base through friendly interactions and genuine interest in their preferences.
- Strengthened rapport with regular customers by remembering their names, preferences, and engaging them in conversations.
Team Member
CoreLife Eatery
10.2020 - 07.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Corona Del Sol High School
Tempe, AZSkills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
- Cleanliness
- Adaptive and creative
- Espresso machine operation
- Cash Register Operation
- Order Taking
- Beverage Preparation
- Safe Food Handling
- POS Systems
- Safe Food Handling Practices
- Excellent memory
- Coffee machinery
- Coffee expertise
- New Hire Training
- Drink customization
- Espresso preparation
- Latte art
- Product displays
- Customer Service
- Time Management
- Adaptable and Flexible
- Reliable and Dependable
- Relationship Building
- Available Weekends
- Coffee and Tea Preparation
- Coordinating Orders
- Supply Restocking
- Customer Retention
Timeline
Barista
BlackRock
09.2022 - Current
Cafe Team Member
Lifetime Fitness Cafe
06.2021 - 04.2022
Team Member
CoreLife Eatery
10.2020 - 07.2021
High School Diploma -
Corona Del Sol High School
Similar Profiles
Sowmyasree PandiriSowmyasree Pandiri
Hospitality Finance Administrator at BlackRockHospitality Finance Administrator at BlackRock
James D Sichenzia CFAJames D Sichenzia CFA
Director, Product Specialist at BlackRockDirector, Product Specialist at BlackRock
Shreya SharmaShreya Sharma
Risk and Performance Associate at BlackRockRisk and Performance Associate at BlackRock