Morgan Sentz
Mesa
Summary
Professional customer service representative with a strong foundation in team driven environments and reliable work. My proven ability to handle complex tasks and interactions, ensures my workplace to meet their standards and client satisfaction. Valued as a team player with a focus on adaptability, utilizing my skills in organization, customer service, and pride in my work within the company assures my employers that I strive for the growth within my work environment.
Overview
2026
2026
years of professional experience
Work History
Barista/Line Cook/Bartender
Hava Java Las Sendas
01.2024 - Current
- Independently managed store operations, applying a welcoming, confident, and innovative approach to customer service.
- Skillfully handled high customer volume, particularly during special events, nights, and weekends.
- Maintained accurate financial records, consistently managing cash handling duties and ensuring precise accounting at the end of each shift.
- Fostered a collaborative work environment through effective communication and teamwork.
- Cultivated a loyal customer base by consistently providing exceptional service and building strong client relationships.
Freelance Carpenter
Beyond Woodworking
2025 - Current
- Proficient in accounting bookkeeping receipts through Quickbooks.
- Contains a full knowledge of sales learned through professional sales product conferences.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Followed established job site safety regulations and maintained safe and clean work area.
Barista Trainer
Starbucks
01.2021 - 01.2024
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
Freelance Editor
Your Free Career Test Website
01.2023 - 01.2023
- I have a strong knowledge on how to navigate through a Wordpress host website.
- Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
Shift Supervisor
Jamba Juice
01.2020 - 01.2021
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
Education
Bachelor of Arts - English
Arizona State University
Tempe, AZ12-2025
Skills
- Quickbooks
- Writing
- Microsoft Word
- Leadership
- Customer Service
- Editing
- Small businesses expirience
- Creativity enhancement
- Training delivery
- Squarespace
- Documentation and recordkeeping
- Time management
Timeline
Barista/Line Cook/Bartender
Hava Java Las Sendas
01.2024 - Current
Freelance Editor
Your Free Career Test Website
01.2023 - 01.2023
Barista Trainer
Starbucks
01.2021 - 01.2024
Shift Supervisor
Jamba Juice
01.2020 - 01.2021
Freelance Carpenter
Beyond Woodworking
2025 - Current
Bachelor of Arts - English
Arizona State University
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