Summary
Overview
Work History
Education
Skills
Timeline
Generic
Morgan Sentz

Morgan Sentz

Mesa

Summary

Professional customer service representative with a strong foundation in team driven environments and reliable work. My proven ability to handle complex tasks and interactions, ensures my workplace to meet their standards and client satisfaction. Valued as a team player with a focus on adaptability, utilizing my skills in organization, customer service, and pride in my work within the company assures my employers that I strive for the growth within my work environment.

Overview

2026
2026
years of professional experience

Work History

Barista/Line Cook/Bartender

Hava Java Las Sendas
01.2024 - Current


  • Independently managed store operations, applying a welcoming, confident, and innovative approach to customer service.
  • Skillfully handled high customer volume, particularly during special events, nights, and weekends.
  • Maintained accurate financial records, consistently managing cash handling duties and ensuring precise accounting at the end of each shift.
  • Fostered a collaborative work environment through effective communication and teamwork.
  • Cultivated a loyal customer base by consistently providing exceptional service and building strong client relationships.

Freelance Carpenter

Beyond Woodworking
2025 - Current


  • Proficient in accounting bookkeeping receipts through Quickbooks.
  • Contains a full knowledge of sales learned through professional sales product conferences.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Followed established job site safety regulations and maintained safe and clean work area.

Barista Trainer

Starbucks
01.2021 - 01.2024


  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.

Freelance Editor

Your Free Career Test Website
01.2023 - 01.2023


  • I have a strong knowledge on how to navigate through a Wordpress host website.
  • Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.

Shift Supervisor

Jamba Juice
01.2020 - 01.2021


  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.

Education

Bachelor of Arts - English

Arizona State University
Tempe, AZ
12-2025

Skills

  • Quickbooks
  • Writing
  • Microsoft Word
  • Leadership
  • Customer Service
  • Editing
  • Small businesses expirience
  • Creativity enhancement
  • Training delivery
  • Squarespace
  • Documentation and recordkeeping
  • Time management

Timeline

Barista/Line Cook/Bartender

Hava Java Las Sendas
01.2024 - Current

Freelance Editor

Your Free Career Test Website
01.2023 - 01.2023

Barista Trainer

Starbucks
01.2021 - 01.2024

Shift Supervisor

Jamba Juice
01.2020 - 01.2021

Freelance Carpenter

Beyond Woodworking
2025 - Current

Bachelor of Arts - English

Arizona State University
Morgan Sentz