Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Solomon

Tempe

Summary

Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company. Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills. Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

Overview

4
4
years of professional experience

Work History

Sales Representative

HOTWORX
Tempe, AZ
05.2024 - Current
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Built relationships with customers and community to promote long term business growth.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Informed customers of promotions to increase sales productivity and volume.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Managed scheduling of personal appointments, maximizing availability while accommodating client preferences.
  • Increased gym membership retention by fostering a positive and motivating workout environment.
  • Boosted overall gym cleanliness and organization by maintaining equipment and ensuring safe workout conditions.

Administrative Assistant

College Research and Evaluation Services Team
Tempe
01.2023 - Current
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Transcribed and organized information to assist in preparing speeches and presentations.

Sales Representative

Planet Fitness Gym
Tempe
03.2023 - 05.2024
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Built relationships with customers and community to promote long term business growth.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided gym tours to new members and assessed individual needs.
  • Demonstrated usage of equipment and machines to safely execute exercise program without injury.
  • Boosted overall gym cleanliness and organization by maintaining equipment and ensuring safe workout conditions.

Sales Floor Associate

Cactus Sports
Tempe
07.2023 - 12.2023
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
  • Managed efficient cash register operations.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
  • Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.

Floor Associate

Goodwill
Fountain Hills, AZ
04.2021 - 08.2021
  • Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
  • Processed transactions efficiently at checkout, ensuring accurate pricing and promoting a positive image of the store brand.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.
  • Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
  • Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
  • Answered questions about store policies and addressed customer concerns.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Contributed to visual merchandising efforts by creating eye-catching displays that attracted customers and promoted sales growth.
  • Provided exceptional customer service during high-traffic periods by managing lines effectively and maintaining a calm demeanor under pressure.

Restaurant Hostess

Arrivederci Cucina Italiana
Fountain Hills, AZ
10.2020 - 03.2021
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Answered customer questions about hours, seating, and menu information.
  • Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
  • Checked in with servers to confirm preparedness before seating customers.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.

Education

Criminal Justice Candidate -

Arizona State University
05.2025

HIGH SCHOOL DIPLOMA -

Fountain Hills High School
Fountain Hills, AZ
05.2021

Skills

  • Data Entry Documentation
  • Customer Service
  • Data Collection
  • Customer and Client Relations
  • Microsoft Office
  • Time Management
  • Multitasking Strengths
  • Product Promotion
  • Cash Handling Accuracy
  • Stocking and Replenishing
  • Safety Rules Enforcement
  • Promotional Events
  • Cleaning Procedures
  • Product and service knowledge

Timeline

Sales Representative

HOTWORX
05.2024 - Current

Sales Floor Associate

Cactus Sports
07.2023 - 12.2023

Sales Representative

Planet Fitness Gym
03.2023 - 05.2024

Administrative Assistant

College Research and Evaluation Services Team
01.2023 - Current

Floor Associate

Goodwill
04.2021 - 08.2021

Restaurant Hostess

Arrivederci Cucina Italiana
10.2020 - 03.2021

Criminal Justice Candidate -

Arizona State University

HIGH SCHOOL DIPLOMA -

Fountain Hills High School

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Morgan Solomon