Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
ASSEMBLER 1
PHOENIX DEFENSE
GILBERT
07.2024 - Current
Work to assemble and fabricate wire harnesses to the customer and industry standards and requirements
Reading and understanding engineering instructions and drawings to provide the wire harnesses necessary for the airplanes
Maintain a clean and debrief free area to ensure nothing gets in the harnesses to cause any faults
MARKETING COORDINATOR
LONGUST DIST.
MESA
08.2022 - 07.2024
Using Microsoft Excel and Adobe Acrobat to create/update price lists of our products to provide pricing to our customers
Printing labels and catalogs as needed for our sales reps and customers
Placing sample/display requests for sales reps and customers via phone/email/ in person
Placing orders for customers showroom floors & model home orders
Applying discounts to those orders and filing back for reimbursement from manufacturers with the required information
PAYOFF TEAM LEAD
LOANDEPOT
PHOENIX
11.2020 - 07.2022
As a Payoff Demand Coordinator where duties included: Ordering mortgage and home equity loan payoff quotes for pending refinance loan applications for up to 60+ loans per day
Promoted to Post Closing Coordinator with duties included: Partnering with Title companies to locate and facilitate delayed paper document closing packages
Resolving defects in delivery of excessively delayed closing packages with Title company
Researched 90-120 closing packages per day
Promoted to Team Lead for department and establishing process and training 5 new team members for department launch
Promoted to Payoff Team Lead to assist in establishing and train ordering mortgage and home equity loan payoff quotes with a pipeline of 20,000 loans
Building out multiple reports using Excel to help manage pipeline
Built out productivity reports for management
Work on triage report when issues have been acknowledged
Report to VP and SVPs on updates for payoff department on a weekly basis as department was built out
Moved to Title Review Specialist position with duties including: Reviewing Title Report for lien clearance, vesting requirements, and solar
Resolving title issues to expedite mortgage loan closing
Partner with Title companies and Loan Processors to facilitate items needed for clearance
MANAGER
STATER BROS
FONTANA
01.2017 - 01.2020
As a Courtesy Clerk duties included: Bringing in carts, bagging groceries, assisting customers to their cars to assist in loading their groceries, and maintaining cleanliness around the store
Promoted to Clerk in Service Deli with duties including: Prepping, cooking, and packing meal items, slicing deli meats and cheeses, and providing customers with customized orders
Second promotion to Cashier with duties including: Providing excellent customer service, scanning groceries, handling payments, and working alongside Courtesy Clerks in the process
Third promotion to 6th Key Carrier (Manager) with duties including: Scheduling Cashier/Courtesy Clerks breaks and lunch schedules
Maintaining customer flow of check out lanes, collecting cash throughout shift as well as collecting cash drawers from cashiers at the end of their shift
Work on sales floor filling merchandise
Processing Money Gram and Money orders
Answer incoming customer calls and concerns
Education
Diploma -
BLOOMINGTON HIGH SCHOOL
BLOOMINGTON, CA
06.2016
Some College (No Degree) -
RIVERSIDE CITY COLLEGE
RIVERSIDE, CA
Skills
Dependable
Reliable
Energetic
Problem solving
Team collaboration
Attention to detail
Time management
Customer service
Leadership
Microsoft Word
Microsoft Excel
Adobe Acrobat
Wire harness assembly
Documentation and reporting
References
Bridget Garcia, Previous Manager at loanDepot, 602-670-6514
Jason Hoover, Production Manager at Phoenix Defense, 480-221-5563
Timeline
ASSEMBLER 1
PHOENIX DEFENSE
07.2024 - Current
MARKETING COORDINATOR
LONGUST DIST.
08.2022 - 07.2024
PAYOFF TEAM LEAD
LOANDEPOT
11.2020 - 07.2022
MANAGER
STATER BROS
01.2017 - 01.2020
Diploma -
BLOOMINGTON HIGH SCHOOL
Some College (No Degree) -
RIVERSIDE CITY COLLEGE
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