Moriah Humphries

• Assisted patients with personal requirements for housekeeping and grooming assistance.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
• Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
• Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

While working as a receptionist, I managed all calls from and to clients, made and rescheduled appointments, stocked items in the store, managed the till in the morning and evening, managed various types of payment methods, and maintained positive relationships with my coworkers.

• Operated cash registers and handled cash and card transactions.
• Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
• Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
• Welcomed customers and answered questions regarding menu items and preparation methods.
• Performed cash handling duties accurately and efficiently to ensure accurate accounting records.
• Presented and explained drink menu, answering questions to educate customers.
• Provided exceptional customer service by anticipating customer needs before they arise.
• Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks.
• Prepared teas, hot chocolate, and other non-coffee drinks for customers.
• Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
• Sold and served baked goods and miscellaneous food items, increasing company revenue.

• Observed proper food handling procedures and upheld company policies and procedures.
• Warmed and served baked goods and pastry items to customers.
• Employed creative ideas when developing new drink recipes or menu items.
• Provided table-side service of food and beverages in an efficient manner.
• Regularly checked on customers' satisfaction during meal service, addressing any issues or concerns quickly.
• Restocked condiments such as sugar packets, salt shakers, napkins, as needed.
• Followed proper sanitation procedures when cleaning tables, chairs and floors throughout shift.
• Demonstrated excellent customer service skills by anticipating guest needs and responding quickly to requests.
• Greeted guests warmly and promptly, taking beverage orders promptly and courteously.
• Maintained knowledge of menu items, specials, ingredients and preparation methods to answer inquiries from customers.
• Organized payment transactions at end of meals according to company policies.
• Managed cash register operations accurately and efficiently for all transactions.
• Proactively provided suggestions for menu items based on customer preferences.
• Replenished drinks as requested by customers throughout their meal.
• Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
• Welcomed customers and answered questions regarding menu items and preparation methods.
• Prepared teas, energy, and other specialty drinks for customers.
• Memorized or referenced readily accessible information to relay to customers.
• Answered customer phone calls and appropriately addressed questions and complaints.
• Adhered to company standards for guest satisfaction ensuring an enjoyable experience for all visitors.
• Provided exceptional customer service by greeting guests, responding to inquiries, and resolving complaints.
• Addressed customer complaints and provided timely solutions.
• Greeted and welcomed guests in a warm and friendly manner.
• Managed the front desk area including reception duties such as welcoming guests, assigning rooms, registering arrivals and departures, and verifying identification and credit cards.
• Solicited guest feedback and acted on guests concerns.
• Utilized problem solving skills when dealing with difficult situations or dissatisfied customers.
• Performed daily cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture.
• Disinfected and cleaned bathroom areas, refilling dispensers.

• Demonstrated excellent customer service skills by anticipating guest needs and responding quickly to requests.
• Greeted guests warmly and promptly, taking beverage orders promptly and courteously.
• Maintained knowledge of menu items, specials, ingredients and preparation methods to answer inquiries from customers.
• Organized payment transactions at end of meals according to company policies.
• Managed cash register operations accurately and efficiently for all transactions.
• Proactively provided suggestions for menu items based on customer preferences.
• Replenished drinks as requested by customers throughout their meal.
• Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
• Welcomed customers and answered questions regarding menu items and preparation methods.
• Prepared teas, energy, and other specialty drinks for customers.
• Memorized or referenced readily accessible information to relay to customers.
• Answered customer phone calls and appropriately addressed questions and complaints.
• Adhered to company standards for guest satisfaction ensuring an enjoyable experience for all visitors.
• Provided exceptional customer service by greeting guests, responding to inquiries, and resolving complaints.
• Addressed customer complaints and provided timely solutions.
• Greeted and welcomed guests in a warm and friendly manner.
• Managed the front desk area including reception duties such as welcoming guests, assigning rooms, registering arrivals and departures, and verifying identification and credit cards.
• Solicited guest feedback and acted on guests concerns.
• Utilized problem solving skills when dealing with difficult situations or dissatisfied customers.
• Performed daily cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture.
• Disinfected and cleaned bathroom areas, refilling dispensers.

• Demonstrated excellent time management skills by efficiently completing all tasks within specified deadlines.
• Developed positive working relationships with staff members through effective communication and collaboration.
• Adapted well to changing work environments by quickly learning new processes and systems.
• Built relationships with customers through engaging conversations and follow-up calls.
• Completed daily tasks such as stocking shelves, folding clothes and organizing backroom area.
• Demonstrated ability to handle customer inquiries, concerns and complaints in a professional manner.
• Developed strong communication skills while providing exceptional customer service.
• Built strong working relationships with guests, vendors and associates.
• Created and maintained positive relationships with volunteers to ensure their satisfaction with the organization's mission and objectives.
• Established regular communication with volunteers to set schedules and track activity.
• Organized merchandise displays to maximize visibility of products and create an inviting atmosphere for customers.