Microsoft Office
Mouza Al Ameri
Al Ain City
Summary
Office Worker with multifaceted and proficiency. frequent customer contact with calm and professional approach. Managing working. Handle files, correspondence and data entry. Skilled Senior Teller with keen accounting.
Overview
3
3
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Financial and Banking
Abu Dhabi Commercial Bank, ADCB
12.2011 - 03.2013
Banking Teller
Union National Bank
01.2011 - 05.2011
Accounts, Property Managment and Call Center
Department of Municipal Affairs, AlAin Municipalty
06.2010 - 11.2010
Work Placement, Custumer Service
Etisalat
01.2010 - 03.2010
Education
Diploma - Applied Business And Technology
Higher Colleges Of Technology
06-2010
Skills
Time Management
Call center experience
Team work
Customer care
Problem solving
Certification
Global Contact Center Foundation Course
Software
Outlook
Timeline
UAE National Development Program
12-2012
Global Contact Center Foundation Course
04-2012
Financial and Banking
Abu Dhabi Commercial Bank, ADCB
12.2011 - 03.2013
International Computer Driving Licence ICDL)
08-2011
Orientation program
03-2011
Banking Teller
Union National Bank
01.2011 - 05.2011
Accounts, Property Managment and Call Center
Department of Municipal Affairs, AlAin Municipalty
06.2010 - 11.2010
Work Placement, Custumer Service
Etisalat
01.2010 - 03.2010
International English Languge Testing System (IELTS)
01-2010
Diploma - Applied Business And Technology
Higher Colleges Of Technology
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