MUMTAZ MOIDEEN
ADMINISTRATION
Abu Dhabi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
GUEST SERVICE AGENT
ETIHAD AIRPORT SERVICES
Abu Dhabi, United Arab Emirates
08.2023 - Current
- Identify and meet the standard and special service requirements of the customers at check-in, transfer desk, special services, and boarding gates by adhering to the set service standards and procedures so that the guests are handled in a friendly and efficient manner.
- Streamlined check-in process to decrease wait times and increase customer satisfaction.
- Improved guest experience scores by consistently delivering exceptional service through active listening skills.
DOCUMENT CONTROLLER
AL HILAL BANK
Abu Dhabi, United Arab Emirates
06.2021 - 07.2023
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Safeguarded sensitive information through stringent adherence to company confidentiality policies and procedures.
Education
Bachelor Of Commerce - Business Administration And Management
Jaipur National University
Abudhabi, UAE 4 2019 - 4 2022
High School - undefined
The Model School
Abudhabi, UAE 04.2017 - 4 2019
Skills
MS Office Suite
Administrative support
Data entry proficiency
Guest Relations
Effective Planning
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
Timeline
GUEST SERVICE AGENT
ETIHAD AIRPORT SERVICES
08.2023 - Current
DOCUMENT CONTROLLER
AL HILAL BANK
06.2021 - 07.2023
High School - undefined
The Model School
04.2017 - 4 2019
Bachelor Of Commerce - Business Administration And Management
Jaipur National University
4 2019 - 4 2022