Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Murad Aliyev

Istanbul Turkey

Summary

Committed to providing outstanding guest service, warmly welcoming each guest and ensuring their utmost comfort. From a young age, I’ve always dreamed of working in hospitality that is more than just a career to me. Whether leading teams, managing smooth daily operations, or delivering outstanding customer service, I take pride in my ability to make every guest feel valued and cared for. With a deep understanding of Opera program, I’m fully confident efficiently handle reservations, guest check-ins, and billing as well as ensuring smooth operations and seamless service. I’m also skilled in problem-solving, team management, and creating personalized travel experiences that leave a lasting impact on visitors, helping to build loyalty and positive word-of-mouth for destinations.

Overview

1
1
year of professional experience

Work History

Caffe Supervisor

Book And Coffee LLC
07.2023 - 09.2023
  • Developed strong relationships with suppliers, ensuring timely deliveries and cost-effective purchasing of cafe essentials.
  • Provided leadership and guidance to café staff, fostering a positive work environment.
  • Conducted regular meetings or training sessions to address performance or operational issues.
  • Supported to managing day-to-day operations.
  • Supervised a team of baristas, cleaning, and waitress staff.


Intern

Sabah Academy /HUB
04.2023 - 07.2023
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and Organized files, spreadsheets and reports.
  • Organized and collaborated in workshops as well as seminars ro ensure a smooth evaluation process.
  • Supported with organization of Baku Startup ID event.
  • Designed and sent invitation emails, designed sms notifications based on the agenda for mobile application.

Intern

Book And Coffee LLC
06.2022 - 09.2022
  • Supported with office supplies
  • Monitored cleanness and ambiance to create an inviting atmosphere.
  • Supervised a team of baristas, cleaning, and waitress staff.
  • Collaborated to develop and update menu offerings.
  • Supported to ensure smooth operations during shifts.


Education

Bachelor of Science - Tourism And Hospitality Management

Istanbul Bilgi University
Istanbul, Turkey
06.2024

Skills

  • Microsoft Office
  • Conflict Resolution
  • Task Prioritization and Delegation
  • Opera Program
  • Staff Management
  • Cost Control and Operational Efficiency
  • Scheduling Coordination
  • Attention to Detail
  • Teamwork and Collaboration
  • Effective Communication

Languages

Azerbaijani
Native language
English
Advanced
C1
Russian
Advanced
C1

Timeline

Caffe Supervisor

Book And Coffee LLC
07.2023 - 09.2023

Intern

Sabah Academy /HUB
04.2023 - 07.2023

Intern

Book And Coffee LLC
06.2022 - 09.2022

Bachelor of Science - Tourism And Hospitality Management

Istanbul Bilgi University
Murad Aliyev