Murad Qasımov
Baku
Overview
5
5
years of professional experience
1
1
Certification
Work History
Reseptionist
Qafqaz Baku City Hotel
Baku
08.2024 - 10.2024
- Greeted guests upon arrival and provided assistance with check-in procedures.
- Oversaw the daily operations of the front desk, including reservations, guest inquiries, and complaints.
- Coordinated with other departments to ensure excellent customer service.
- Provided guests with information regarding local attractions, restaurants, and transportation services.
- Resolved any customer issues or complaints promptly and effectively.
Guest Relations Coordinator
Qafqaz Baku City Hotel
Baku
07.2019 - 09.2024
- Oversaw the daily operations of the front desk, including reservations, guest inquiries, and complaints.
- Assisted in planning and organizing special events for guests such as weddings, conferences, meetings.
- Coordinated with other departments to ensure excellent customer service.
- Provided guests with information regarding local attractions, restaurants, and transportation services.
Food Waiter
Atelier 61
Baku
05.2020 - 07.2024
- Greeted customers and provided menus to guests.
- Took orders accurately, efficiently and courteously from customers in a timely manner.
- Delivered food orders to tables promptly while ensuring accuracy of order.
Accountant Trainee
№5 Study Admistration
Baku
03.2022 - 05.2024
- Performed bank reconciliations and prepared financial statements for clients.
- Researched changes in laws to maintain adherence to financial regulations.
- Analyzed financial data to identify discrepancies or errors.
- Prepared monthly journal entries to record general ledger transactions.
Accountant Trainee
Mine Action Agency
Baku
01.2023 - 04.2024
- Created and maintained accurate records of account receivables and payables.
- Assisted in the development of annual budgets and forecasts.
- Processed payments on a timely basis while ensuring accuracy of information submitted.
Education
Bachelor of Accountancy - Accounting and Finance
Azerbaijan State University of Economics
Baku05-2023
Some College (No Degree) -
School №276
BakuSkills
- Microsoft Office expertise
- Complaint Handling
- Exceptional communication
- Marketing support
- Sales
- Marketing
- Problem-solving abilities
- Brand representation
- Reservation Management
Languages
Azerbaijan
First Language
English
Advanced (C1)
C1
Russian
Intermediate (B1)
B1
German
Beginner
A1
Affiliations
- Football
- Piano
- Reading
Certification
- 1c Sofware
- Opera Software
- Migros Software
Timeline
Reseptionist
Qafqaz Baku City Hotel
08.2024 - 10.2024
Accountant Trainee
Mine Action Agency
01.2023 - 04.2024
Accountant Trainee
№5 Study Admistration
03.2022 - 05.2024
Food Waiter
Atelier 61
05.2020 - 07.2024
Guest Relations Coordinator
Qafqaz Baku City Hotel
07.2019 - 09.2024
- 1c Sofware
- Opera Software
- Migros Software
Bachelor of Accountancy - Accounting and Finance
Azerbaijan State University of Economics
Some College (No Degree) -
School №276