Mustafa Alhusseini

Phoenix,AZ

Overview

years of professional experience

Grand Canyon Education

Phoenix, AZ

09.2024 - 07.2025

Assisted 100+ clients daily, resolving financial, billing, and account issues with precision and speed.
Achieved 95% client satisfaction rate by troubleshooting complex technical and procedural challenges.
Streamlined CRM workflows, increasing efficiency and reducing errors.
Escalated high-priority requests to ensure timely and accurate resolution.

Wall Street Orders LLC

Phoenix, AZ

01.2019 - Current

Achieved consistent multi-year portfolio growth by managing a trading LLC specializing in trading stocks and options.
Conduct daily market analysis using Excel, SQL, charting tools, and data analysis techniques, identifying high-probability trades.
Maintain portfolio tracking systems, trade logs, and risk assessments to optimize performance.
Oversee all business operations, including accounting, tax preparation, compliance, budgeting, and strategic planning.

Grand Canyon University

Phoenix, AZ

01-2027

Sunnyslope High School

Phoenix, AZ

Technical & Data Analysis: Excel, SQL, charting tools, financial modeling, portfolio tracking, risk assessment, data analysis
Customer & CRM Skills: Customer service, CRM software, client support, workflow optimization, ticketing systems
IT & Technology: Hardware setup & troubleshooting, networking basics, system optimization, cybersecurity fundamentals, software installation & configuration

Accounting & Finance: Accounting, bookkeeping, tax preparation and filing, budgeting, financial reporting
Languages: English (Native), Arabic (Professional), Spanish (Intermediate)

Grand Canyon Education

09.2024 - 07.2025

Wall Street Orders LLC

01.2019 - Current

Sunnyslope High School

Grand Canyon University