Mustafa Alhusseini
Phoenix,AZ
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Grand Canyon Education
09.2024 - 07.2025
- Assisted 100+ clients daily, resolving financial, billing, and account issues with precision and speed.
- Achieved 95% client satisfaction rate by troubleshooting complex technical and procedural challenges.
- Streamlined CRM workflows, increasing efficiency and reducing errors.
- Escalated high-priority requests to ensure timely and accurate resolution.
Founder / Data Analyst & Trader
Wall Street Orders LLC
01.2019 - Current
- Achieved consistent multi-year portfolio growth by managing a trading LLC specializing in trading stocks and options.
- Conduct daily market analysis using Excel, SQL, charting tools, and data analysis techniques, identifying high-probability trades.
- Maintain portfolio tracking systems, trade logs, and risk assessments to optimize performance.
- Oversee all business operations, including accounting, tax preparation, compliance, budgeting, and strategic planning.
Education
Bachelor of Science - Information Technology (Cybersecurity Emphasis)
Grand Canyon University
Phoenix, AZ01-2027
High School Diploma - undefined
Sunnyslope High School
Phoenix, AZSkills
- Technical & Data Analysis: Excel, SQL, charting tools, financial modeling, portfolio tracking, risk assessment, data analysis
- Customer & CRM Skills: Customer service, CRM software, client support, workflow optimization, ticketing systems
- IT & Technology: Hardware setup & troubleshooting, networking basics, system optimization, cybersecurity fundamentals, software installation & configuration
- Accounting & Finance: Accounting, bookkeeping, tax preparation and filing, budgeting, financial reporting
- Languages: English (Native), Arabic (Professional), Spanish (Intermediate)
Timeline
Customer Service Representative
Grand Canyon Education
09.2024 - 07.2025
Founder / Data Analyst & Trader
Wall Street Orders LLC
01.2019 - Current
High School Diploma - undefined
Sunnyslope High School
Bachelor of Science - Information Technology (Cybersecurity Emphasis)
Grand Canyon University
Similar Profiles
Cayleigh LittellCayleigh Littell
Office Assistant at Grand Canyon University - Grand Canyon EducationOffice Assistant at Grand Canyon University - Grand Canyon Education
Leah StephensLeah Stephens
Executive Financial Aid Specialist at Grand Canyon Education (Grand Canyon University)Executive Financial Aid Specialist at Grand Canyon Education (Grand Canyon University)
JUSTIN VAZQUEZJUSTIN VAZQUEZ
Academic Advisor (Level 3) at Orbis Education/Grand Canyon EducationAcademic Advisor (Level 3) at Orbis Education/Grand Canyon Education
Cindy TsosieCindy Tsosie
HR Service Center Representative I at Grand Canyon EducationHR Service Center Representative I at Grand Canyon Education
Theo NguyenTheo Nguyen
Host/Cashier at Pacific Seafood BuffetHost/Cashier at Pacific Seafood Buffet