Overview
Work History
Education
Skills
Timeline
Generic

Mustafa Alhusseini

Phoenix,AZ

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Grand Canyon Education
09.2024 - 07.2025
  • Assisted 100+ clients daily, resolving financial, billing, and account issues with precision and speed.
  • Achieved 95% client satisfaction rate by troubleshooting complex technical and procedural challenges.
  • Streamlined CRM workflows, increasing efficiency and reducing errors.
  • Escalated high-priority requests to ensure timely and accurate resolution.

Founder / Data Analyst & Trader

Wall Street Orders LLC
01.2019 - Current
  • Achieved consistent multi-year portfolio growth by managing a trading LLC specializing in trading stocks and options.
  • Conduct daily market analysis using Excel, SQL, charting tools, and data analysis techniques, identifying high-probability trades.
  • Maintain portfolio tracking systems, trade logs, and risk assessments to optimize performance.
  • Oversee all business operations, including accounting, tax preparation, compliance, budgeting, and strategic planning.

Education

Bachelor of Science - Information Technology (Cybersecurity Emphasis)

Grand Canyon University
Phoenix, AZ
01-2027

High School Diploma - undefined

Sunnyslope High School
Phoenix, AZ

Skills

  • Technical & Data Analysis: Excel, SQL, charting tools, financial modeling, portfolio tracking, risk assessment, data analysis
  • Customer & CRM Skills: Customer service, CRM software, client support, workflow optimization, ticketing systems
  • IT & Technology: Hardware setup & troubleshooting, networking basics, system optimization, cybersecurity fundamentals, software installation & configuration
  • Accounting & Finance: Accounting, bookkeeping, tax preparation and filing, budgeting, financial reporting
  • Languages: English (Native), Arabic (Professional), Spanish (Intermediate)

Timeline

Customer Service Representative

Grand Canyon Education
09.2024 - 07.2025

Founder / Data Analyst & Trader

Wall Street Orders LLC
01.2019 - Current

High School Diploma - undefined

Sunnyslope High School

Bachelor of Science - Information Technology (Cybersecurity Emphasis)

Grand Canyon University
Mustafa Alhusseini