Mya Harrell
Phoenix
Summary
An enthusiastic and proactive team member, currently pursuing a degree in Exercise Physiology at Northern Arizona University's Flagstaff Mountain Campus. Aspiring to further my career through NAU's Doctor of Physical Therapy Program to become a Physical Therapist and intending to apply for the Fall 2025 intake. Experienced in both independent work and collaborative team environments. Passionate about fostering harmonious work atmospheres and dedicated to delivering exceptional customer service.
Overview
6
6
years of professional experience
Work History
Cashier
Marshall's
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Front Desk Assistant
Northern Arizona University
02.2022 - Current
- Proficient in multitasking and organization
- Managed scheduling appointments and phone inquiries simultaneously
- Refined problem-solving abilities by resolving guest issues promptly
- Expertise in handling administrative tasks like data entry and scheduling
- Maintained a welcoming front desk environment
- Cultivated adaptability, attention to detail, and commitment to positive guest experience
First Generation Program Assistant/Program Director
Northern Arizona University
10.2023 - 08.2024
- Assisted and collaborated with professional staff plan and executed workshops aimed at fostering personal and professional development for active participants.
- Interacted and collaborated with professional staff from various student affairs departments to ensure the success of workshops.
- Created and served as the face for “thankview” videos for outreach purposes, representing the organization in public speaking engagements.
- Monitored program budgets to track expenses and highlight areas for financial optimization.
- Fostered collaborative environment by facilitating team meetings that encouraged open dialogue and shared problem-solving.
- Facilitated training sessions for new staff and volunteers, ensuring high level of program delivery.
Merchandise Salesperson
Perfect Game USA
06.2019 - 08.2019
- Developed robust sales and customer service abilities
- Engaged with customers and tailored product recommendations
- Developed exceptional communication skills
- Interacted with customers, colleagues, and vendors
- Acquired in-depth product knowledge
- Empowered to provide comprehensive information
- Summer 2019
Education
Bachelor of Science - Exercise Physiology
Northern Arizona University
05-2025
Skills
- Proficient in Typing
- Proficient in Microsoft 365
- Academic Writing
- Administrative Tasks
- Clerical Tasks
- Project Assisting
- Critical Thinking
Timeline
Cashier
Marshall's
09.2024 - Current
First Generation Program Assistant/Program Director
Northern Arizona University
10.2023 - 08.2024
Front Desk Assistant
Northern Arizona University
02.2022 - Current
Merchandise Salesperson
Perfect Game USA
06.2019 - 08.2019
Bachelor of Science - Exercise Physiology
Northern Arizona University
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