MYA ZAHN
Flagstaff Extreme Adventure Course
Flagstaff
7
years of professional experience
Professional guide with experience in leading and educating diverse groups. Strong ability to adapt to changing environments while keeping focus on team collaboration and achieving goals. Possesses excellent communication, problem-solving, and organizational skills, along with a deep appreciation for local history and geography. Known for reliability and flexibility while consistently delivering meaningful experiences. Especially focused on providing others with the support to expand their comfort zone.
Work History
Lead Rescue Guide
5 Years 7 Months- Managed and led groups of 20-100+ guests through 5 different ropes courses or 30+ ziplines on a daily basis
- Coordinated group flow and guide coverage during busy periods, reducing delays and improving course efficiency
- Resolved participant emergencies in an efficient, calm & comforting manner, keeping groups moving comfortably through adventure elements
- Trained other guides on proper customer service techniques and safety protocol
Front office/service
4 Months- Managed check-in and check-out process
- Operated front cash register daily
- Prepared skis, boots, and snowshoes for purchase and rental
- Maintained firewood supply for 4 yurts and 3 cabins
- Cleaned & prepared rental spaces for guest arrival & departure
- Assisted in set up, preparation and clean-up for special events
Barista
1 Year- Operated cash transactions without a cash register, managing accurate & detailed hand-records on a daily basis
- Prepared espresso beverages, brewed coffee, and specialty drinks to consistent quality standards
- Memorized readily accessible information to relay to customers
- Built strong relationships with regulars and new customers
- Maintained clean workstations and restocked supplies daily
- Coordinated opening and closing duties
Education
Associates - General Studies
High School Diploma
Skills
Safety Procedures
Crisis Management
Group Management
Schedule Coordination
Cash Handling
Emergency response
Locale Research
Adaptability
Public Speaking
Artistic
Outstanding Achievement in Art - Coconino Community College 2025-2026
After 5-6 years in the program, this award was given to me by Jason Snelson due to my consistent pursuit and dedication to growing my artistic talent
Timeline
Front office/service
Flagstaff Nordic Village
10.2023 - 02.2024Read More
Lead Rescue Guide
Flagstaff Extreme Adventure Course
03.2021 - CurrentRead More
Barista
Wicked AZ Coffee
12.2019 - 12.2020Read More
Flagstaff Highschool
High School Diploma
Read More
Coconino Community College
Associates from General Studies
Read More