Mylie Kannard
Scottsdale
Summary
- Dynamic Bar Manager and Lead Bartender with a proven track record at Handlebar J, excelling in team leadership and customer service. Expert in crafting innovative cocktails and enhancing guest experiences, establishing a very large customer following.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Bar Manager/Lead Bartender
Handlebar J
Scottsdale
08.2023 - Current
- Lead bar operations for a vibrant venue with 300+ patrons per event, ensuring top-tier service during live shows.
- Supervise and train a team of staff, fostering a cohesive unit skilled in drink preparation and guest engagement.
- Serve drinks and create custom cocktails, managing high-volume sales averaging $3,000+ per night.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business with 50+ people.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Server
Buffalo Chip Saloon
Cave Creek
09.2021 - 08.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Spiritual Director
Northern Star Spiritual Concepts (self)
Scottsdale
06.2016 - 08.2021
- Organized and led retreats, creating a nurturing environment for deep reflection and personal growth.
- Developed and implemented customized spiritual programs for individuals, resulting in improved well-being and life .
- Designed workshops that incorporated art, music, and movement into spiritual practice for enriched experiences.
- Facilitated group discussions on sacred texts, encouraging deeper understanding of diverse
- Built strong relationships with clients to provide tailored support during their spiritual journeys.
- Utilized various techniques such as meditation, mindfulness, and breathwork for enhanced self-awareness among clients.
Bartender
Hyatt Hotels Corp
Anaheim
04.1998 - 02.2000
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Performed opening and closing duties including restocking supplies.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Arranged bottles and glasses behind bar to make attractive displays.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Developed good working relationships with fellow employees through effective communication.
Education
Psychology
Brigham Young University
Provo, UTSkills
- 30 Years in the Service Industry
- Dynamic Personality
- Works Well Under Pressure
- Trusted and Reliable
- Training and Mentoring
- Team Leadership
- Staff scheduling
- Loyal Customer Following
- Talented Multi Tasker
Certification
Food Handlers and Title 4 Certification
Toast Computer System
Hot Schedules System
Timeline
Bar Manager/Lead Bartender
Handlebar J
08.2023 - Current
Server
Buffalo Chip Saloon
09.2021 - 08.2022
Spiritual Director
Northern Star Spiritual Concepts (self)
06.2016 - 08.2021
Bartender
Hyatt Hotels Corp
04.1998 - 02.2000
Psychology
Brigham Young University