Myra Rodriguez
Tucson
Summary
Organized Receptionist Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Receptionist Administrator
Agility Physical Therapy
Tucson
12.2010 - 09.2019
- Managed patient scheduling using electronic health record systems.
- Answered phone calls and responded to inquiries professionally.
- Maintained organized patient files in compliance with regulations.
- Coordinated with therapists to ensure smooth appointment flow.
- Processed patient intake forms and verified insurance information.
- Supported administrative tasks, including billing and invoicing procedures.
- Implemented office procedures to enhance operational efficiency.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Maintained reception area cleanliness and tidiness.
- Maintained office supply inventory and placed orders to meet demand.
- Obtained and processed payments from clients for products and services.
Education
Diploma -
Pueblo High School
Tucson, AZ 08.2006 - 05.2009
Some College (No Degree) - Physical Therapy Technician
Carrington College
Tucson, AZ 01.2010 - 11.2010
Skills
- Electronic health records
- Patient scheduling
- Insurance verification
- Data entry
- Customer service
- Call handling
- Payment collection
- Multi-line phone operation
- Supply management
- Time management
- Problem solving
- Confidential information management
- Document scanning and digitization
Timeline
Receptionist Administrator
Agility Physical Therapy
12.2010 - 09.2019
Some College (No Degree) - Physical Therapy Technician
Carrington College
01.2010 - 11.2010
Diploma -
Pueblo High School
08.2006 - 05.2009