Myranda Frear
Glendale
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
13
13
years of professional experience
Work History
Warehouse Worker
Amazon
Goodyear, AZ
09.2025 - Current
- Operated material handling equipment to ensure efficient product movement within warehouse.
- Conducted quality checks to maintain high standards for incoming and outgoing shipments.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
Brorista
Dutch Bros Coffee
Goodyear, AZ
08.2024 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Assistant Manager
Hot Topic
Glendale, AZ
03.2016 - 09.2025
- Ensured all customers were greeted with a warm, friendly smile
- Led team in executing visual merchandising strategies to enhance customer engagement.
- Developed and implemented staff training programs to improve product knowledge and sales techniques.
- Analyzed sales data to identify trends, informing inventory management decisions and promotions.
- Streamlined operational processes, resulting in increased efficiency and reduced downtime during peak hours.
- Mentored new employees, fostering a collaborative environment that promoted teamwork and accountability.
- Oversaw daily operations, ensuring compliance with company policies and maintaining high standards of customer service.
- Enhanced customer loyalty initiatives through effective communication of brand values and promotional offerings.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Self Serve Coworker
IKEA
Tempe, AZ
06.2021 - 07.2022
- Becoming an expert and consultant on a range of products and services.
- Listening, identifying, anticipating, and responding to customers needs.
- Recovering self serve area
- Provided excellent customer service by efficiently processing orders and addressing guest inquiries.
- Conducted inventory checks to assist in ordering supplies, contributing to efficient stock management.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the sales floor area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on standards and best practices.
Pharmacy Technician
Express Scripts
Tempe, AZ
05.2013 - 02.2017
- Processed prescription orders accurately and efficiently to ensure timely patient care.
- Collaborated with pharmacists to manage medication inventory and maintain stock levels.
- Implemented system improvements that enhanced workflow efficiency and reduced errors.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
Bachelor of Science - Marine Biology
Unity Environmental University
New Gloucester, ME09.2030
High School Diploma -
Unatego Jr Sr High School
Otego, NY06.2009
Skills
- Customer service, Time management, Communication skills, Food service, Leadership
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Clear communication
- Attention to detail
- Problem-solving
- Team collaboration
- Punctual and dependable
- Forklift operation
- Safety protocols
National Technical Honor Society
- Recognized for top academic standing and excellence in Graphic Design within Career and Technical Education (CTE).
- Demonstrated commitment to NTHS values of leadership, integrity, and skill-based workmanship through BOCES.
- Selected based on outstanding scholastic achievement, character, and dedication to technical career goals.
Timeline
Warehouse Worker
Amazon
09.2025 - Current
Brorista
Dutch Bros Coffee
08.2024 - 11.2025
Self Serve Coworker
IKEA
06.2021 - 07.2022
Assistant Manager
Hot Topic
03.2016 - 09.2025
Pharmacy Technician
Express Scripts
05.2013 - 02.2017
Bachelor of Science - Marine Biology
Unity Environmental University
High School Diploma -
Unatego Jr Sr High School