Nadia Conroy
Glendale
Summary
Offering strong organizational and leadership skills, eager to learn and develop in clinical management environment. Brings foundation in healthcare principles and proven ability to quickly adapt to new challenges. Ready to use and develop management and administrative skills in Office Manager role. Experienced with clinic operations management, team leadership, and patient care. Utilizes effective communication and organizational skills to enhance clinic efficiency. Knowledge of healthcare regulations and best practices ensures compliance and quality care. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Clinic Manager
Ideal Image
11.2023 - Current
- Supported daily clinic operations through scheduling and patient coordination.
- Assisted in managing patient records using electronic health record systems.
- Learned compliance standards to ensure clinic adheres to healthcare regulations.
- Contributed to team meetings by providing insights on workflow improvements.
- Maintained communication with staff to enhance patient service delivery.
- Hired, trained and supervised employees to maintain team of high performers.
- Reduced wait times for appointments by streamlining front office processes, enhancing overall patient satisfaction levels.
- Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Spearheaded community health initiatives, increasing clinic visibility and contributing to public health awareness.
- Optimized use of technology in patient care, introducing telehealth services to increase accessibility for remote patients.
- Conducted regular performance evaluations, identifying areas for improvement and providing constructive feedback to staff.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Fostered culture of continuous improvement, encouraging staff feedback and implementing suggestions for operational enhancements.
- Oversaw clinic's compliance with health and safety standards, ensuring safe environment for both patients and staff.
- Improved inventory management processes, ensuring timely availability of medical supplies while reducing wastage.
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
Education
No Degree - Business
De Anza College
Cupertino, CA06-2011
Skills
- Patient care coordination
- Patient advocacy
- Clinical staff management
- Employee recruitment and hiring
- Performance monitoring
- Employee performance evaluations
- Supply coordination
- Revenue management
- Training and mentoring
- Profit improvements
- Data analysis
- Loss prevention management
Date - Last Updated
2022-09-30
Timeline
Clinic Manager
Ideal Image
11.2023 - Current
No Degree - Business
De Anza College