Nadine Gutierrez
Mesa,AZ
Summary
Detail-oriented healthcare professional with 7+ years of experience in claims processing, billing disputes, and benefits analysis within commercial and Medicare supplement plans. Recognized for accuracy, strong QA performance, and the ability to simplify complex information. Seeking a claims-focused, hybrid or remote role with growth and stability.
Overview
5
5
years of professional experience
Work History
Claims Processor
Oscar Medical Group
Mesa, AZ
10.2022 - 09.2023
- Handle various types of insurance claims properly, respond to requests for information about disputes, evaluate, draft and write letters, documents and files, verifying information, review and update case files, maintain confidential information about clients’ medical histories in order to ensure accurate claims processing, submit Medicare and Medicaid claims electronically for payments.
Dental Front Desk Receptionist
SunWest Dental Center
Chandler, AZ
06.2020 - 07.2021
- Greet patients, verify insurance eligibility and update patient charts, collect co-pays and maintain accounts, schedule and confirm appointments, submit patient claims, prepare and send monthly billing statements. Monitor patient delinquency and balance out daily ledger account.
Receptionist
Dental Specialty Associates
Gilbert, AZ
10.2019 - 01.2020
- Greet and assist patients, schedule and confirm appointments, review authorizations, verify insurance eligibility and benefits, update and manage the patient’s activity and charts. Oversee office petty cash, monitor office supplies.
Receptionist
Comfort Dental
Mesa, AZ
01.2019 - 11.2019
- Greet and check in patients, schedule appointments, discuss treatment plans, manage patient records, verify patient eligibility. Manage online reviews, promotions, and advertising. Arrange employee weekly work schedules.
Education
High School Diploma -
Sun Valley High School
Mesa, AZ05.2016
Skills
- Call center experience
- Data entry
- Data collection
- Assertiveness
- Microsoft outlook
- Problem-solving
- Customer service
- Critical thinking
- Member support
- Scheduling
- Customer relations
Timeline
Claims Processor
Oscar Medical Group
10.2022 - 09.2023
Dental Front Desk Receptionist
SunWest Dental Center
06.2020 - 07.2021
Receptionist
Dental Specialty Associates
10.2019 - 01.2020
Receptionist
Comfort Dental
01.2019 - 11.2019
High School Diploma -
Sun Valley High School