Nadine Shuart
Casa Grande
Summary
Experienced with managing patient referrals and coordinating communication between healthcare providers. Uses organizational skills to streamline referral processes and enhance patient care. Strong understanding of healthcare systems and adept at multitasking in fast-paced environments.
Overview
2025
2025
years of professional experience
Work History
Medical Records Clerk
ASANTE
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
Patient Service Representative
ASANTE
- Verified insurance eligibility and coverage for patients.
- Managed patient registration process, confirming data accuracy and completeness.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Filed and maintained patient records in accordance with HIPAA regulations.
Patient Access & Referral Coordinator Specialist
Asante
06.2013 - Current
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Obtained prior authorization for MRI, CT, ECHO Imaging
- Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
- Promoted clear communication between primary care providers and specialists through detailed documentation and follow-up calls.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Associate of Science - MEDICAL CODING & MEDICAL TERMINOLOGY
BRYAN UNIVERSITY
Tempe, AZ02-2010
High School Diploma -
JAMES CAMPBELL HIGH SCHOOL
Ewa Beach, HI06-1978
Skills
- HIPAA compliance
- Customer service
- Written and verbal communication
- HIPAA regulations
- Medical terminology understanding
- Data entry
Timeline
Patient Access & Referral Coordinator Specialist
Asante
06.2013 - Current
Medical Records Clerk
ASANTE
Patient Service Representative
ASANTE
Associate of Science - MEDICAL CODING & MEDICAL TERMINOLOGY
BRYAN UNIVERSITY
High School Diploma -
JAMES CAMPBELL HIGH SCHOOL
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