Summary

Overview

Work History

Education

Skills

Certification

Timeline

NaghaSree Varada

Chandler

Summary

14+ years of IT experience in testing and implementation of software applications on client/server & web based applications in industries like Finance and Insurance including Salesforce.com experience. Highly skilled in upgrading Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages. Experience in testing Salesforce Lightning UI, Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. Experience customizing standard objects - Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards. working with Service cloud, Sales Cloud, Marketing Cloud and Community Cloud. Experience in administration, configuration, Implementation, and Support of Confidential CRM, and Confidential applications based on Apex Language and leveraging Force.com Platform. Excellent in Administrative tasks like Creating Profiles, Roles, Users, Permission Sets, Email Services, Approvals and Activities. Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility. Experience working on JIRA & TFS for User stories/Bug tracking using kanban and Scrum methodologies. Extensively worked on Salesforce.com sandbox and production environment including creating Sandboxes and refreshing it time to time. Deployment between Production and Sandboxes using Eclipse, Force.com Migration Tool, and Change Set. Excellent verbal and written communication skills. Ability to quickly adapt and learn any new technology.

Overview

years of professional experience

Certification

Work History

Salesforce Test Engineer

PXG, AZ

10.2024 - Current

Designed and implemented automated test suites for Lightning Web Components, Apex classes, Flows, and REST integrations.
Developed reusable UI and backend test frameworks using Selenium and custom Java solutions.
Validated end-to-end Salesforce workflows including DocuSign and MuleSoft integrations.
Collaborated with admins and developers to test both custom and declarative features.
Integrated test automation with CI/CD tools including Copado and GitHub Actions.
Created robust regression and smoke test cases across multiple org configurations.
Defined quality risk mitigation strategies and improved test data management across sandboxes.
Authored and maintained QA documentation and test standards to support enterprise-wide initiatives.
Created Test scripts, Test cases, executed Test cases and logged the defects in QC environment.
Worked on Data migration from lower environment to higher environment and validation the data.
Created Test scripts, Test cases, executed Test cases and logged the defects in Rally.
Performed GUI, Functional, Regression, Retesting, Usability, Acceptance, Smoke testing
Good interacted with QA team members, Developers, Project Managers and Clients to resolve issues
Regularly participated in Technical and Use Case review meetings for various functionalities in the application.
Involved in User Acceptance Testing.
Involved in reviews for functional requirements and Test case scenario and Test case designing.
Sent out daily status reports to the QA managers, QA team members and Developer teams
Environment: Salesforce.com platform, Lightning, Aura, LWC, Apex, Force.com, Visual Force (Pages, Component & Controllers), SOQL, SOSL, Service Cloud, Community Builder, Data Loader, Dataloader.io, HTML, Java Script, CSS, jQuery, Salesforce DX, Visual Studio code and Copado.

Salesforce Test Engineer

GCOM, Columbia, MD

09.2023 - 10.2024

Led QA efforts for Salesforce Marketing Cloud integrations with Service Cloud and external APIs.
Designed automated test cases for synchronized object and field validation using Provar and Playwright.
Supported CI/CD test deployments via Jenkins and GitHub Actions.
Validated AMP-scripted email templates and built automation for SFTP report extraction.
Created POCs for Marketing Cloud journeys aligned with defined acceptance criteria.
Identified quality gaps during UAT and defined mitigation plans for multi-org release cycles.
Supported enterprise QA best practices and test data strategies across sandboxes.
Created and tested Automations for extracting Data from various Objects from Salesforce Service Cloud Synchronized Data.
Tested Email Templates using HTML and AMP Script in Marketing Cloud as per the requirement of End Client and got them approved.
Created the Test Plan for QE team and involved in test by bringing them on to speed using Marketing Cloud and helped them in their testing.
Established automation for SFTP in Marketing Cloud to extract the reports from Marketing Cloud.
Gathered Requirements directly from the business team and helped Business Analyst to design the Acceptance criteria.
Proactively created Apex Triggers and Apex classes and developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers.
Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured sharing settings.
Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
Performed salesforce.com configuration activities Creating Users, Roles, Profiles, Permission Set, Public Groups and Queues.
Validated hundreds of reports and tested dashboard bases on roles and role hierarchies.
Tested Salesforce standard objects (Campaign, Accounts, Contacts, Opportunity) and custom objects, page layouts, fields validations and its access to the user based on defined profile.
Validated workflow rules, approval processes, and validation rules.
Tested lookup and master- detail relationships on the objects and created junction objects to establish connectivity among objects.
Created Test scripts, Test cases, executed Test cases and logged the defects in QC environment.
Worked on data migration from databases to SFDC using Data Loader.
Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs.
Tested Workflow rules, Approval process and its associated actions like Creating Task, Email Alert and Field updates.
Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.
Created test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations
Environment: Salesforce.com, Data Loader, Workflow & Approvals, Dashboards & Reports, Import Wizard, Apttus CPQ, Custom Objects, Custom Tabs, Email Services, Data Migration, Copado, Jira, Gearset

Salesforce Engineer

Wells Fargo, AZ

06.2017 - 09.2023

Developed end-to-end test workflows for Salesforce integrations including Kafka and Data Cloud.
Automated backend and UI testing for Lightning-enabled flows, custom objects, and Visualforce components.
Proactively integrated automated test cases into Jenkins-based CI/CD pipelines.
Collaborated with cross-functional teams to align defect triaging and validation logic.
Implemented automated regression, smoke, and functional test coverage across multiple orgs.
Defined testing frameworks for role hierarchies, approval flows, sharing rules, and object relationships.
Created Test scripts, Test cases, executed Test cases and logged the defects in QC environment.
Worked on Data migration from lower environment to higher environment and validation the data.
Created Test scripts, Test cases, executed Test cases and logged the defects in Rally.
Performed GUI, Functional, Regression, Retesting, Usability, Acceptance, Smoke testing
Good interacted with QA team members, Developers, Project Managers and Clients to resolve issues
Regularly participated in Technical and Use Case review meetings for various functionalities in the application.
Involved in User Acceptance Testing.
Involved in reviews for functional requirements and Test case scenario and Test case designing.
Sent out daily status reports to the QA managers, QA team members and Developer teams
Environment: Rally, Qlik, Oracle, Agile (Scrum), Protector, Selenium WebDriver, Type Script, Java Script, Yarn, Source tree, Git, Jenkins.

Senior Technology Business Systems Consultant

Wells Fargo, AZ

03.2013 - 05.2017

Spearheaded QA support for Workday and Salesforce integrations, including automated validation via Selenium and custom Python scripts.
Identified and mitigated risk factors across enterprise release cycles and sandbox deployments.
Built and executed robust test cases for backend workflows and declarative features.
Supported CI/CD rollout for Workday enhancements and Salesforce automation releases.
Contributed to QA coding standards and developed reusable data validation routines.
Collaborated with developers on multi-system integration testing and downstream data verification
Managed Workday-related projects from initiation to completion, ensuring timely delivery within scope and budget constraints.
Utilized project management methodologies to track progress, manage risks, and ensure effective communication with stakeholders.
Ensured the accuracy and integrity of data within the Workday system by implementing robust data governance practices.
Conducted regular data audits and validations to maintain data quality and compliance.
Ensured that the Workday system complied with internal security policies and external regulatory requirements.
Managed user access controls, security configurations, and conducted regular security audits.
Coordinated system upgrades, patches, and maintenance activities, ensuring minimal disruption to business operations.
Tested new features and functionalities in Workday before deployment to the production environment.
Identified opportunities for process optimization and automation within the Workday system.
Implemented best practices and continuous improvement initiatives to enhance system efficiency and user satisfaction.
Prepared and presented status reports, project updates, and system performance metrics to senior management and stakeholders.
Configured and maintained business processes and workflows in Workday, ensuring they align with organizational policies and procedures.
Tested and validated workflows to ensure they function correctly and efficiently.
Managed data migration activities from legacy systems to Workday, ensuring data accuracy and completeness.
Validated migrated data to ensure it met business requirements and quality standards.
Environment: Workday, Jira, Quality Center, SharePoint, Git, Jenkins, Grid, Clear Quest

Systems Quality Analyst

APS (Arizona Public Services), AZ

04.2012 - 02.2013

Analysed the system requirements and developed detailed test plans and test cases and provided the documentation. Collaborated with product management teams in an agile environment to develop a comprehensive set of tests for web-based applications.
Used JIRA for Project and Bug tracking tools. Followed Scrum process to implement Agile Software development method.
Participated in Sprint planning, Daily standup, Retrospective meeting and ensured QA team engagement with Developers and Product team.
Closely involved with development team, maintenance team and business team regarding changing requirements, builds and releases.
Tested applications in different types of browsers and versions, such as Internet Explorer, Firefox, Google Chrome to simulate production environment.
Investigated software bugs, categorized them based on severity, and reported execution findings using a shared bug database.
Performed several type of testing according to need like smoke, Integration, Sanity, Backend and regression etc.
Provided Mechanisms and Methodology to ensure Execution of QA Processes used in Preparation, Support, Management and Continuous Process Improvement.
Coordinated efforts between product development teams and offshore test team.
Involved in Automation test plan modifications and test scripts as per the business and technical requirements.
Performed Quality Reviews for specific data eliminates to meet regulatory requirements on a scheduled and ad hoc basis.
Analysed and reviewed the software requirements, functional specifications and design documents.
Involved in procedures to improve QA methodology and setup test data.
Prepared the Test Scenario, Test Development, and Test Execution.
Created the Test Cases on various forms of the application manually.
Validated automated test scripts to ensure that all test scenarios are completed and operating in all test Environments.
Generated reports and analysed data according to the business needs.
Used SQL to test the integrity of data by querying the database.
Environment: Java, JUNIT, POM, Apache Maven, Git, MySQL, Log4j, Jira, Agile (Scrum/Kanban).

Systems Quality Analyst

Wells Fargo, AZ

05.2011 - 03.2012

Responsible for writing the Functional Test Cases and updating the Regression Test Cases
Responsible for analysing Acceptance criteria, Test plans, Business Requirement Document (BRD), Wireframe and identifying test cases for manual and automation.
Perform all types of manual testing including Functional, GUI Testing, UAT testing, Smoke and Regression testing..
Performed responsibilities of object identification and performing Data Driven Testing.
Wrote SQL query to validate database using JDBC.
Performed Backend testing by creating and executing SQL queries.
Performed API testing using Postman and RestAssured Class.
Performed cross browser compatibility testing such as IE, Firefox, Chrome, Safari in virtual machine environment.
The bugs detected are recorded and notified to developers and managers using Jira.
Participated in Code Review, QA meetings, Project status & Defect tracking meetings.
Verified requirements coverage by conducting walkthrough meetings of Test plan and scenarios with business analysts, project manager and test supervisors.
Performed necessary requirements inspection, design inspection, Test environment / data setup, testing and reporting during various phases of the Testing life cycle.
Formulated methods to perform Positive and Negative testing against requirements.
Solved day-to-day problems of the team arising due to functionality and validation issues Completed testing and documentation as per assigned schedule.
Submitted weekly Status Reports to QA Manager.
Environment: Java, JUNIT, Git, MySQL, , Jira, Agile (Scrum/Kanban), Blackberry, Iphone and Winmobile.

Systems Quality Analyst

Wells Fargo, AZ

11.2009 - 04.2011

Responsible for Functional, GUI, Regression, and User Acceptance Testing of the TM Mail
Responsible for writing the SQL queries to perform the backend testing
Performed cross browser compatibility testing such as IE, Firefox, Chrome, Safari in virtual machine environment.
The bugs detected are recorded and notified to developers and managers using Jira.
Participated in Code Review, QA meetings, Project status & Defect tracking meetings.
Verified requirements coverage by conducting walkthrough meetings of Test plan and scenarios with business analysts, project manager and test supervisors.
Performed necessary requirements inspection, design inspection, Test environment / data setup, testing and reporting during various phases of the Testing life cycle.
Formulated methods to perform Positive and Negative testing against requirements.
Solved day-to-day problems of the team arising due to functionality and validation issues Completed testing and documentation as per assigned schedule.
Submitted weekly Status Reports to QA Manager
Responsible for uploading Business requirements document to Quality Centre and Map the requirements with test Case

Systems Quality Analyst

Wells Fargo, AZ

01.2009 - 10.2009

Tested the various File Net applications such as CSSO, FCC, CRMS, CRMS Records Manager, Advantage Funds, BDCMS, DMS and Enrapture.
Wrote the Test Cases based on the Business Requirement and Functional Design Documents.
Installed the Kofax Software for testing File Net applications.
Installed the Kodak i-40 Scanner software to test the File Net applications.
Responsible for coordinating with various FileNet application teams and Business Analyst for issues identified during the testing.
Coordinated with the individual FiNet application testing teams about the previous release test cases and performing the various kinds of testing.
Involved in regular project status meetings related to testing.
Used Clear Quest to log, monitor and update defects found during system testing.
Regularly followed up with development team to discuss discrepancies identified during testing and performance tuning.
Created test accounts with the help from Developers.
Involved in User Acceptance Testing.
Prepared Traceability Matrix.

Systems Quality Analyst

Wells Fargo, AZ

05.2008 - 12.2008

Liquid machines Email controls (Omniva).
Voltages Secure mail system.
BlackBerry 4.0.7 to 4.1.4 and 4.1.6
Boxtone (Device monitoring Tool)
OCS (Office Communication System)
I phone & Win Mobile
CAMM (Computer Associate Message Manager)
Responsibilities:
Analyzed and reviewed the user/business requirements and functional specs documents.
Involved in writing test plans, written test cases manually, for functional testing purpose.
Involved in Test Plan with team lead.
Performed functional, regression, system, and compatibility and user acceptance testing, for verifying application functionality.
Developed automated test scripts for functionality testing using Quick Test Professional.
Utilized Microsoft Excel for document test cases and imported them into Quality Center
Conducted multiple cycles of regression testing using the automated script.
Tracked the bugs and used the Clear Quest as the bug tracking tool to store the details of bugs for enhanced regression test and to enhance version control.
Utilized SharePoint and Plan view to document testing efforts
Participated in bug reporting and reviews.
Coordinated UAT testing and prioritized and assigned defects found in UAT to testers.
Responsible for preparing Traceability Matrix for all the applications.

Education

Bachelor of Science - Computer And Information Sciences

Andhra University

Bhimavaram, India

03-2003

Skills

CRM: Salesforcecom
SFDC Technologies: Lightning Web Components, Aura, Apex Custom Controllers, Apex Data Loader, Apex Language, Apex Classes, Apex Triggers, Batch Class, Visualforce (Pages, Components & Controllers) Workflows, Approvals, Email Templates, Formulas, Validation Rules, Roles & profiles, Dashboards, Custom Objects
Programming Languages: APEX, SQL, Java, Angular JS, Visualforce Page, J-Query, SQL, Workday
Integrating Tools: Apex Data Loader, Import Wizard, Data Export, Mass Delete

Databases: SQL Server, My SQL, DB2
Packages: Microsoft Outlook, MS PowerPoint, MS Excel, MS Project, MS Visio, Eclipse ID
Methodologies: Agile, Scrum
Operating Systems: Windows, Unix, Linux

Bachelor of Science - Computer And Information Sciences

Andhra University