Nahyma Mendez
Goodyear
Summary
Friendly and reliable team player with experience in customer service and hospitality. Skilled at multitasking in fast-paced environments while maintaining professionalism and delivering excellent guest experiences. Bilingual in English and Spanish, with strong communication and interpersonal skills to create a welcoming dining atmosphere.
Overview
3
3
years of professional experience
Work History
Front of House
Panda Express
01.2025 - 06.2025
- Greeted and assisted customers with orders in a fast-paced environment.
- Maintained cleanliness and organization in dining and service areas.
- Ensured accurate order handling and high standards of customer satisfaction.
Crew Member
McDonald's
07.2023 - 12.2023
- Delivered fast and efficient service in drive-thru and front-of-house operations.
- Processed customer orders, managed cash transactions, and maintained high food safety standards.
- Assisted in training new team members, ensuring adherence to company protocols.
Team Leader
Harkins Theaters
06.2022 - 11.2022
- Supervised and coordinated staff across various departments, ensuring high-quality customer service.
- Managed ushering, concessions, kitchen, and box office operations while maintaining efficiency.
- Trained new employees on operational procedures, customer interactions, and company policies.
- Handled guest concerns and resolved conflicts to maintain a positive customer experience.
Education
High School Diploma -
Estrella Fooothills High School
Goodyear, AZBachelor of Science - Aerospace Engineering
Arizona State University
Tempe, AZ05-2028
Skills
- Bilingual: English & Spanish
- Strong customer service & interpersonal communication
- Time management & multitasking in fast-paced environments
- POS systems & cash handling
- Cleanliness standards
- Safe food handling
Timeline
Front of House
Panda Express
01.2025 - 06.2025
Crew Member
McDonald's
07.2023 - 12.2023
Team Leader
Harkins Theaters
06.2022 - 11.2022
High School Diploma -
Estrella Fooothills High School
Bachelor of Science - Aerospace Engineering
Arizona State University
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