Nakya Curro
Casa Grande
Summary
Dynamic professional skilled in client communication and conflict resolution. Proven ability to facilitate engaging group discussions and enhance community involvement, contributing to impactful program outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Manager/ BHT
Transitional Living Center Recovery
Casa Grande
05.2025 - Current
- Maintained documentation and records to track client progress and services provided.
- Communicated with clients to clarify program requirements and ensure their understanding.
- Facilitated group discussions to encourage peer support among participants.
- Resolved conflicts between team members, fostering a collaborative work environment.
Alumni Coordinator
The River Source
Arizona City
01.2024 - 05.2025
- Organized alumni events to foster community engagement and networking opportunities.
- Maintained comprehensive alumni database to track interactions and participation.
- Assisted in gathering feedback from alumni to improve program offerings and services.
- Participated in conferences related to alumni relations, development.
- Coordinated communication activities such as newsletters, emails.
BHT
Transitional Living Center Recovery
Casa Grande
01.2023 - 05.2024
- Executed daily tasks with accuracy and efficiency to support overall operations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated in team settings to enhance workplace productivity and morale.
- Managed and refreshed databases with current information to ensure data integrity.
Slot Attendant
Gila River Casino
Laveen
03.2008 - 05.2020
- Managed slot machine payouts and prize redemptions, ensuring accurate transactions and prompt service to meet guest needs.
- Assisted guests with slot machine operations, ensuring smooth gameplay and resolving technical issues promptly.
- Collaborated with team members to foster a welcoming atmosphere, enhancing overall guest satisfaction.
- Kept track of cash transactions at each machine, ensuring accuracy of records at all times.
- Balance daily financial records by reconciling transaction summaries.
Education
Some College (No Degree) -
Central Arizona College
Coolidge, AZSkills
- Client communication
- Customer service and satisfaction
- Team leadership
- Team motivation techniques
- Group facilitation
- Meeting facilitation
- Event planning
- Community engagement
- Time management
- Documentation management
- Problem solving
- Data analysis
- Networking skills
- Effective communication
- Conflict resolution
- Goal setting
Certification
Peer Support Certification
Timeline
Assistant Manager/ BHT
Transitional Living Center Recovery
05.2025 - Current
Alumni Coordinator
The River Source
01.2024 - 05.2025
BHT
Transitional Living Center Recovery
01.2023 - 05.2024
Slot Attendant
Gila River Casino
03.2008 - 05.2020
Some College (No Degree) -
Central Arizona College